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Cannot Connect to Online Services

olluscjacobus
olluscjacobus Member Posts: 24
in Bug Reporting

I play on xbox one and it keeps coming up with a message saying cannot connect to online services along with the error code: 8001 when on the start screen so I can't even get onto the game

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  • Yamaoka
    Yamaoka Member Posts: 4,321
    edited February 2021

    Same here.

    At first I got the error code: 8001 and after re-starting everything it's now giving me the "no network connection" error.

    I'm on XB1, too.


    EDIT: The issue is on Microsoft's end according to others.

    Post edited by Yamaoka on
  • StormEntrex
    StormEntrex Member Posts: 1

    I've had this issue constantly for the past 3 days on my Xbox series X and I've already uninstalled and reinstalled the series x version but nothing seems to be working? I don't want to re-unistall the game as it takes too long to download with my internet speeds but I cant find any solutions anywhere?...

  • MeKiz
    MeKiz Member Posts: 1

    I reset my router and it fixed it for me.

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 24,739

    Are you still having these issues?