General Discussions

General Discussions

Racism And Hateful Speech

so i just finished a match as a nurse killing all survivors and at the end game i was getting insulted and harassed for being a jew. is there any punishment for those kind of players who are racist and insulting others for their religion? i can provide a video recording of that if needed.

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  • Member Posts: 2,340
    edited November 2018
    RedTail said:

    so i just finished a match as a nurse killing all survivors and at the end game i was getting insulted and harassed for being a jew. is there any punishment for those kind of players who are racist and insulting others for their religion? i can provide a video recording of that if needed.

    Any type of abuse is reportable, doesn't matter what kind. Abuse period is not tolerated. Just report them and let the team handle them.

    Edit: @not_Queen made it clear in yesterday's stream that abuse is not okay and to report it so the team can review and take further action.
  • Administrator, Dev, Community Manager Posts: 23,551

    Definitely report them in game, if need be send further evidence to support directly (screenshots/video etc) https://support.deadbydaylight.com/hc/en-us

  • Member Posts: 7,771

    I thought another ACM said that screenshots were now inadmissable due to how easily they can be faked?

  • Administrator, Dev, Community Manager Posts: 23,551

    We don't rely on screenshots alone, we do have other means of checking things - hence the screenshots/video are just for additional evidence and the in game report is a requirement.

  • Member Posts: 7,771

    If screenshots aren't necessary at all for post-game chat, that would certainly be a welcome buff.

  • Member Posts: 649

    If it happens in after-match chat, just make sure to report it through the finale screen there as it stamps the text and logs it for the team to review. They're not dodging that bullet.

  • Member Posts: 3,823
    How did they know you were jew?
  • Member Posts: 21,675

    @Vietfox said:
    How did they know you were jew?

    The alt-right just calls everyone they don't like a Jew. Occasionally, they get it right. Such is the nature of statistics.

  • Member Posts: 10,200

    @RedTail said:
    so i just finished a match as a nurse killing all survivors and at the end game i was getting insulted and harassed for being a jew. is there any punishment for those kind of players who are racist and insulting others for their religion? i can provide a video recording of that if needed.

    Yes there is, send an ingame report and if you have footage, send it additionally to the support

  • Member Posts: 4,467
    Report them in game and then send a video/screenshot to the devs. 

    It is really sad to know that people are being racist like this. Is it really that big of a deal if your opponent is a Jew? No, it isn’t. 
  • Member Posts: 7,771

    @Peanits said:

    @Raccoon said:
    I thought another ACM said that screenshots were now inadmissable due to how easily they can be faked?

    They are not valid proof. They haven't been for a very long time.

    You do not need to submit any additional proof for chat related offenses though. Just report it in game and the log will be saved for us to review. The support tickets are just for things that could need additional evidence, like if someone is griefing or cheating.

    That's great to hear :)

  • Member Posts: 1,649
    edited November 2018
    Peanits said:

    @Raccoon said:
    I thought another ACM said that screenshots were now inadmissable due to how easily they can be faked?

    They are not valid proof. They haven't been for a very long time.

    You do not need to submit any additional proof for chat related offenses though. Just report it in game and the log will be saved for us to review. The support tickets are just for things that could need additional evidence, like if someone is griefing or cheating.

    So I'm understanding it correctly that everything in the post game chat will be saved if someone sends a report? 

    Btw, where exactly is the line between beeing just a dick and crossing it to get banned?
    For example saying these things like "ez noob, u suck git gud, trashmates, trash killer" etc are alright? 
  • Member Posts: 15

    @Vietfox said:
    How did they know you were jew?

    They were looking at my profile in steam (I am from Israel)

  • Member Posts: 5,873

    @RedTail said:
    so i just finished a match as a nurse killing all survivors and at the end game i was getting insulted and harassed for being a jew. is there any punishment for those kind of players who are racist and insulting others for their religion? i can provide a video recording of that if needed.

    That is horrible. I am so sorry that they said those things to you. This is the problem with most the community, they won't show respect to others. I honestly feel so sorry for you. You just outplayed them and they're being so rude to you. Report them and hopefully they all get banned asap since that is just not right.

  • Dev Posts: 7,555

    @DwightsLifeMatters said:
    Peanits said:

    @Raccoon said:

    I thought another ACM said that screenshots were now inadmissable due to how easily they can be faked?

    They are not valid proof. They haven't been for a very long time.

    You do not need to submit any additional proof for chat related offenses though. Just report it in game and the log will be saved for us to review. The support tickets are just for things that could need additional evidence, like if someone is griefing or cheating.

    So I'm understanding it correctly that everything in the post game chat will be saved if someone sends a report? 

    Btw, where exactly is the line between beeing just a dick and crossing it to get banned?
    For example saying these things like "ez noob, u suck git gud, trashmates, trash killer" etc are alright? 

    Correct.

    Also, the line is when it goes from typical trash talking to excessive insults. We wouldn't ban for the examples you listed. Either when they just don't stop throwing insults out there, or when they take it too far (racist comments, threats, etc.) Basically if you're ever unsure and you feel like someone's going too far, you can report them and we'll take a look.

  • Member Posts: 7,771
    This is great!
  • Member Posts: 1,649
    Peanits said:

    @DwightsLifeMatters said:
    Peanits said:

    @Raccoon said:

    I thought another ACM said that screenshots were now inadmissable due to how easily they can be faked?

    They are not valid proof. They haven't been for a very long time.

    You do not need to submit any additional proof for chat related offenses though. Just report it in game and the log will be saved for us to review. The support tickets are just for things that could need additional evidence, like if someone is griefing or cheating.

    So I'm understanding it correctly that everything in the post game chat will be saved if someone sends a report? 

    Btw, where exactly is the line between beeing just a dick and crossing it to get banned?
    For example saying these things like "ez noob, u suck git gud, trashmates, trash killer" etc are alright? 

    Correct.

    Also, the line is when it goes from typical trash talking to excessive insults. We wouldn't ban for the examples you listed. Either when they just don't stop throwing insults out there, or when they take it too far (racist comments, threats, etc.) Basically if you're ever unsure and you feel like someone's going too far, you can report them and we'll take a look.

    Alright thank you for making this clear 
  • Member Posts: 15

    I usually get insults after most of my game (probably most of you as well) and most of the time i am just ignoring but being racist, i cant accept that. i will report them as well in the help center. i hope players be more respectful to their teammates/killers/survivors. after all it is just a game and we all wanna have fun. thanks everyone that took a part of this discussion and thanks Peanits.

  • Dev Posts: 7,555

    @RedTail said:
    I usually get insults after most of my game (probably most of you as well) and most of the time i am just ignoring but being racist, i cant accept that. i will report them as well in the help center. i hope players be more respectful to their teammates/killers/survivors. after all it is just a game and we all wanna have fun. thanks everyone that took a part of this discussion and thanks Peanits.

    Please do not create a support ticket for chat related offenses. While we'll happily deal with them and while we appreciate the reports, we have sufficient evidence through the in-game reports, so creating a support ticket is usually going to cause us to check the same report twice.

  • Member Posts: 5,176
    I'm so sorry to hear that. That's one of the worst parts of this community, some people just show no respect to others and they forget their playing with other human beings. I used to get told to kms after playing a match. Seriously why do people say that? Suicide isn't something to tell someone and joke around with! That's when I disabled my messages, I cannot accept that, so now only my friends can send me chats. Unfortunately some take the time to send a friend request with hate mail attached to it. Anyways as others have said just report them and the team should take care of it.
  • Member Posts: 4,883

    Report them in-game and then you can submit an additional player report to support with screenshots/video

  • Member Posts: 15

    @Peanits said:

    @RedTail said:
    I usually get insults after most of my game (probably most of you as well) and most of the time i am just ignoring but being racist, i cant accept that. i will report them as well in the help center. i hope players be more respectful to their teammates/killers/survivors. after all it is just a game and we all wanna have fun. thanks everyone that took a part of this discussion and thanks Peanits.

    Please do not create a support ticket for chat related offenses. While we'll happily deal with them and while we appreciate the reports, we have sufficient evidence through the in-game reports, so creating a support ticket is usually going to cause us to check the same report twice.

    so i dont need to submit a request in the dead by daylight help center with my recording?

  • Dev Posts: 7,555
    RedTail said:

    @Peanits said:

    @RedTail said:
    I usually get insults after most of my game (probably most of you as well) and most of the time i am just ignoring but being racist, i cant accept that. i will report them as well in the help center. i hope players be more respectful to their teammates/killers/survivors. after all it is just a game and we all wanna have fun. thanks everyone that took a part of this discussion and thanks Peanits.

    Please do not create a support ticket for chat related offenses. While we'll happily deal with them and while we appreciate the reports, we have sufficient evidence through the in-game reports, so creating a support ticket is usually going to cause us to check the same report twice.

    so i dont need to submit a request in the dead by daylight help center with my recording?

    For something that happens in the chat, no. All the details we need are stored in the in-game report. Those support tickets are only necessary for things that require additional evidence.
  • Member Posts: 108

    That's honestly horrible. If that isn't a perm ban, idk what is. I'm aware that talking trash normally results in a 24 hour to 1 week ban (I think, not sure tho), but this has got to be a 2 week absolute minimum.

  • Member Posts: 255

    @RedTail said:
    so i just finished a match as a nurse killing all survivors and at the end game i was getting insulted and harassed for being a jew. is there any punishment for those kind of players who are racist and insulting others for their religion? i can provide a video recording of that if needed.

    Same story for me, playin as a nurse and get cursed and harassed for nothing.

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