Does reporting work?

Drekathar
Drekathar Member Posts: 61
in General Discussions

I don't mind encountering obvious hackers but I do mind when I stumble upon discrete ones who just do ######### when you're the only one to see then accuse you of just being salty. I don't record my games so I wonder: Do devs have a way of knowing if someone actually hacked or do the solely rely on video evidence?

Comments

  • awustzdn
    awustzdn Member Posts: 317

    Solely video evidence. Also, it has to be done via support ticket. The in-game system is completely ignored and is just there for shouting into the void.

  • SleepyWillo
    SleepyWillo Member Posts: 2,197

    I've sent video proof in the past of obvious hackers and havent had anything happen...

  • Drekathar
    Drekathar Member Posts: 61

    Oh my...There should at least be a reward system for people who take the trouble to record and submit. Does the in-game system really serve no purpose !?......... seems a bit improbable. McLean said once that there is a department in charge of breaches such as hacks so they must be doing something...

  • Orion
    Orion Member Posts: 21,675

    You'd need video evidence, yes, along with an in-game report. Otherwise, I could easily change my name to yours, break the rules while someone else recorded, and then send in a video to get you banned. Or I could file false reports in-game without any proof and get you banned.

    Thing is, you are not notified when someone you reported gets banned, which makes some people think that reports don't work.

  • Moxie
    Moxie Member Posts: 806

    Last I checked, you need a video recording of the offense and attach it to a support ticket on the website.

    No, the report system does nothing in game. However, they do check the "Did you have fun?" 0-5 ratings. They said this in a stream but I cannot remember which.

    What they do with that info, who knows.

  • Gay Myers (Luzi)
    Gay Myers (Luzi) Member Posts: 4,427

    Like it has been said before, you do need to make a in-game report and depending on the offense, also send in video evidence. You can read here for more information: https://forum.deadbydaylight.com/en/kb/articles/139-game-rules

    In-game reports are mandatory though, without them, a case can't be looked into. There is no feedback about reports, any actions are kept private and not everything shows on the profile (e.g. Steam shows a game-ban, but softbans won't show up).

  • Drekathar
    Drekathar Member Posts: 61
    https://forum.deadbydaylight.com/en/discussion/comment/2309159#Comment_2309159

    ok, thanks! I'll have a look on the link you posted.

This discussion has been closed.