Personally I feel cheated by the character model changes
I bought visual micro transactions for how they looked. I purchased them when they looked one way and now you're changing their image. I already see a bunch of my purchases I would not have made if these new models were the product being sold at that time. I can understand wanting to update visuals but this isn't an update. This is a redo on many of the character skins. Redoing maps is one thing. I didn't buy specific visual micro transactions for maps. The maps are what they are. Many of the skins I bought and loved using now I dislike. Why BHVR? This is really low of you.
Any interest in purchasing Auric Cells for the Rift or skins in the future just went out the window.
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Yeah it's a real bummer. They even changed certain things about skins that I liked. For instance Kate's "Grand Bow Updo" skin from the rockabilly stuff originally had rolled hair in the back and now it's just choppy and not at all the original hairstyle. Many of the beards for various male survivors got changed and look really strange now, especially on Jeff and Ace, I've noticed.
Some of the changes are good, but man a lot of them sure aren't.
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They should offer a refund for anyone who bought face skins.
Lots of threads were made about this in the PTB, and they didn't listen, neither mentioned anything about them.
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Yeah, it's annoying that the EULA covers this. I mean, we knew it when purchasing these things, but that doesn't make it any less frustrating. It's one thing to change gameplay-affecting stuff, like killer powers. It's another to change cosmetics. Cosmetics are exclusively visual. People buy them for how they look, there is no other reason to buy them. But now how they look has been changed.
My opinion is just that how they look should not have been changed. Just because BHVR can change something because they're covered by the EULA doesn't mean they should change something. When something can only be purchased for one reason, that one thing shouldn't be able to be significantly altered. That's bad business and it's disrespectful to the customers who gave their money for the product. It breaks trust.
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Another option is to add a big red sign at the store:
"Warning: we reserve the rights to change all of the skin looks at any time. Buy at your own risk."
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BHVR? Implying absoloutely any possible fault in their product? Impossible.
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Everybody knows that BHVR can change the product at any time, but I think there's an implicit understanding with these kinds of agreements that there needs to be a strong justification for the change. Wanting to update the characters to work with a new facial rig is a strong justification for most of the stuff that changed. But they've also gone beyond that and said, "I don't like the way we modeled the hair on this cosmetic, so, let's redo that while we have the file open," which, even though I think it improved the look in a lot of cases, is a much weaker justification.
So, what we've learned from this -- regardless of how the final product looks -- is that they'll change the cosmetics without a strong justification, which makes it feel more precarious to buy them.
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I don't feel any more interests in upcoming skins.
Including me, there will be others who feel like they got scammed somehow.
What's more heartbreaking is whether I complain or claim opinion related this, nothing will change eventually.
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Didn't read the EULA, did you?
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