Disconnected from the host

Mercurial · August 2021

Platform - Steam.

The game randomly disconnects me from the host. Happened every day since the 1st of August, 1-2 times a day.

Game still counts it as an escape, I keep any items, points, challenge progress. I get back to the Play Survivor screen BUT I get a matchmaking ban.

It happens absolutely at random when I play either survivor or killer. In the score screen, it shows that killer has disconnected. It doesn't matter what the killer is. Happened with Blight, Wraith, Clown, and me as Demogorgon.

Before the disconnect happens, everything sorta freezes. If a player was moving at the time it happens, they keep moving forward as if they were lagging, also cannot perform any actions for a few seconds, then it disconnects me, and gives matchmaking ban.

Error message in the score screen: "You have been disconnected from the host".

Post-game chat: "CHAT OFFLINE - Match server unavailable".

My internet connection is absolutely stable, has been for years, also I bought a new decent router a few months ago.

I've been asking around, it's not an individual issue, other players too report it.

These disconnects never happened when I played with Cross-Play off.

Didn't manage to get the logs.

https://drive.google.com/file/d/1sXolJzeBcdYVEs7GJeKi9UmD_47Zwzd1/view?usp=sharing

Xyex · August 2021

Just came here to report the same issue. Was in a match as Survivor vs. Trickster on Shelter Woods. Stopped to do a totem and noticed that the cleansing bar had come up, but was not progressing. After a few seconds the game and camera froze completely. Then I got the escape music and was sent to the end game screen where I received my BP for the match and the Killer was shown as a DC.

I've had these in the past and, while annoying, they've never caused a matchmaking lockout before. But this time, when I returned to the lobby screen, I had about 2:40 left on a lockout. The server could obviously tell that it was the cause of the DC so I shouldn't have gotten a penalty for that.

I'm on PS4.