Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Game Not Connecting To Internet

swavilo
swavilo Member Posts: 13
in Bug Reporting

Giving errors of no network connection when connected to the internet.

7
Up
7 votes

Pending · Last Updated

Comments

  • poprocksandsoda
    poprocksandsoda Member Posts: 16
    edited October 2021

    Same. I'm unable to even get to main menu. No network connection error message. Occurs at "Preparing to Login" .I obviously have connection as I'm typing this post here.


    UPDATE: Resetting my modem allowed me to get past the issue. I'm in main menu now. Give it a try!

  • Malechai
    Malechai Member Posts: 71

    I'm experiencing the same, started at the same time.

  • spyraklas
    spyraklas Member Posts: 4

    Same. Stuck on preparing to login after opening the game and after the opening sequence. After a minute or so it says "No network connection. In order to access this content, a network connection is required."

  • spyraklas
    spyraklas Member Posts: 4

    It's working for me again