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Event extension for infinite loading bug?

Just want to preface this that I'm asking this not for myself, I've still chosen to not play the game and continue to choose to not play the game until BHVR continues to address the previous controversy regarding Boss Protocol.

A couple of my close friends has been trying to play the game but have been continuously experiencing the infinite loading bug. Even crashing into desktop or being disconnected from the game during the event.

Is there going to be compensation or an extension for this event for them? Because I do feel it's unfair to them that they're still spending their time on the game only for them to not be able to even get into a match in the first place.

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