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Disregard for the Brazilian community of players
Almost a week ago I reported a translation error in our language, however most recent posts have a status, and the bug report I made does not.
The Brazilian community is the third largest consumer of games in the world, but BeHavior doesn't seem to care about our requests.
And when we still question on the forum the lack of responses from developers, they respond quickly and in an extremely inelegant way.
Why don't they respond to bug reports at the same speed they carelessly treat our discussions on this forum?
Anyway, I just posted to state how community service and report tickets are neglected on this site, and how the developers' treatment of players is gross.
Comments
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Idk how saying to not create main posts about bug reports instead of just waiting for the bug report to be updated, or for an error to be recognised in the system and your post updated, is "inelegant" and "[disregards] the Brazilian playerbase]" but
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The office has been closed for 2 weeks over the Holiday period - so no bug reports created within that time have been addressed unless previously reported. QA (and myself) are the people that deal with the reports and we change the status of the report once it's been addressed.
Your bug report doesn't have a status on it at all, as it was edited (which removes the idea status), so it's not possible to change that report.
However all bug reports are checked and even when the status of the forum doesn't change doesn't mean the report itself is not looked at.
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Thanks, this is an answer. :)
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It's like you ask "Do you know how I report something?" and the developer just answers "Yes" and closes the dialog. Did that clarify your question?
Above MandyTalk responded much better than before. It clarified my doubt. This is the kind of service we want to receive everywhere. If you think dry answers that do not clarify doubts are common, we in Brazil are not.
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Well TBH this also raises a design concern regarding the forums which seems to be Mandy's area of expertise.
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