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Random rank reset

Hi,

I play on ps4.

I got to iri 1 as a survivor last night.

I have a screenshot of a game from last night showing my rank then.

I played a little this morning and I was still iri 1, nothing to report then.

Now I've just logged in, got the 50k daily bonus and all of a sudden I'm ash 4. I entered a game and my rank was showing as ash 4 for everyone.

I closed the game, opened it again and it hasn't refreshed.

I don't know where I can send the screenshots because it doesn't give me the option to do so from the in-game bug report and I can only take pictures with my phone and send them.

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