Delay to play / Toxics? / Administration? / ????

It took me so long to find a match as a killer, that I gave up and went to play survivor, and a killer falls that doesn't attack any survivor, stands still beating in the air, is this a joke????? Players like this should be banned permanently, this game is totally flawed and poorly managed. Stop worrying about releasing new characters, and maps, and start thinking more about who plays, and not about making money, this is ridiculous 🤔