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Hackers and You don't Care
I just got out of a match with 4 survivors who were popping around, not being downed or injured. Then they would get injured or downed and then heal in seconds. I would be facing up or away and they would blind me and I would be blinded for a very long time.
One of the survivors had this lit up pathway following them when they ran. I took a couple screenshots, but i couldn't get them to paste when I opened up paint, so I lost my proof.
Post-Match, they were being super toxic and taunting me and calling me names. They were laughing because they KNEW that nothing would happen to them. One of the players, Lyrically, even said in chat "I'm one of the hackers".
Why do game devs want us to keep giving them time and money when they don't even care about the disgusting toxicity that some of these players bring? Everyone just shrugs it off because they know the game devs don't care.
Comments
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They just had a huge banwave recently where they banned a whole bunch of cheaters/hackers. They ARE making an effort, you just need to be patient.
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Are you familiar with the reporting process? In game reports are mandatory, and support is able to receive additional evidence (such as a recording) to assist with the report. Reports are vital, and I wanted to appreciate in advance if you've already taken those steps!
https://forum.deadbydaylight.com/en/kb/articles/139-game-rules
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The reporting process really could use some TLC.
Why not at least make it so if you send in a report in game it knows what map you were on? information available to all and would go a step towards showing care.
need video
can't forget the map name that could just go along with the in game report
take the time to upload the video
in game report
report in the forum
running out of children to sacrifice for it
Never have an idea that a report did any good
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I'd love to know how many were free epic accounts. Worst idea ever
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"cheaters are our customers" - DbD dev
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If that is the only spot to report, why even put report system in game? You're asking us to provide video and such while it is suppose to be bhvr job to investigate and handle it.
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The thing is: i enounter more and more hackers (usually other survivors, while i play solo survivor, but also a few killers). However, i dont have the feeling that reporting without a video leads anywhere, and since i dont make videos of my games (performance is bad enough as it is for me), i dont bother reporting anymore. Your reporting system and process needs a serious update, as well as your servers collecting the data needed, not the user who happens to report them.
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I am really tired of hackers too, too many of them and that is only counting the obvious ones. God knows how many subtle ones I may have encountered.
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Being rude and snarky isn't the best way to handle with genuine customer complaints I'm sorry. I literally reported someone a month ago for hacking with video proof and everything and have not heard a peep from support since.
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People really need to stop thinking that THIS is the reason.
You can get the game for a few bucks on Key-Sites. If I would buy the game right now, I would pay 4 Euros. And since DBD bans Cheaters and Hackers in Waves, you can have at least some days, but probably around 1-2 weeks before you get banned. More than enough time to mess around for just a little bit of money.
Sure, free Epic-Accounts made it even cheaper, but it is not like it was not cheap to begin with to get a new Account.
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Just had another hacker. A Deathslinger who slugged the whole team inside of 2 minutes, and when he hooked me on the first hook of the game, i was instantly sacrificed. I reported ingame, but again, i have no video. So tell me, is your reporting system doing anything about this?
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"Are you familiar with the reporting process?" is a rude and snarky redundant question
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"Are you familiar with the reporting process" sounds like a genuine question of "Hey if you didn't know this is what you're meant to do" though lmao
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I mean its extremely obvious everyone knows about the reporting process there's literally a button for it right next to everyone's username and she's asking someone who's played the game for at least 2 years. Its just the reports do actually nothing and if they do its MONTHS later.
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The amount of people that post unedited videos here thinking it's support makes me doubt the validity of "everyone knows about the reporting process". And this isn't accounting for the people that don't use the Forums either
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Well they probably do that because in game reports do little to nothing at all. The problem lies in the fact its an extremely known problem and so far we have gotten no solution and when someone rightfully complains they shouldn't be met with mockery by mods. Its tiring seeing the same post about hackers 24/7 yes but BHVR needs to realize if they want people to stop complaining about it they need to switch off EAC. Its called 'easy anti cheat' for a reason.
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Hey Kate, sorry for the misunderstanding! Community reports are vital, and ensuring everyone is familiar with the reporting process was important to me. Although my intent was good, clearly the impact of my words was not so good, so I appreciate letting me know so I could have the opportunity to clarify. 🤗
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The reporting process is so cumbersome and hard to fulfill as to be useless.
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Making an effort years after they first showed up. I'm pretty sure we've waited long enough for a company that has the money to at least update their anti-cheat to an uncompromised and up to date version.
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I try to report someone yesterday for cheating, but I realized I hadn't made an in-game report first. To which my friends replied that they didn't even know that you had to do that first. So it is fully possible some people aren't aware.
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Not to mention the reports do nothing most of the time. Just literally rn went against a 3 stack hack squad. Wow such a good game. Best part is they'll snarkly admit to hacking because they know NOTHING will be done about it.
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