Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
My Nea butterfly of the night cosmetic has gone
What the hell? I brought the outfit earlier on, I’ve just logged back in and it’s gone!!
What’s going on BHVR?
Comments
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Oops, I just posted a thread about this too. Did you get your Auric Cells back? I'm missing both the cosmetic and the Auric Cells...
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Hi, this is something I'm looking into right now - sorry about this.
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Nope, auric cells have also gone.
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Thanks.
Fingers crossed for the ones (us included) who bought the skin get back the skin or the Auric Cells pretty soon...
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Same here, along with the cosmetic for deathslinger and doctor.
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i was about to buy it and now its gone, maybe it was supposed to be released tomorrow instead
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Same here, lost the cosmetic and my cells... Hopefully this gets fixed
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got the nea torso and slinger outfit. both gone and no cells. i feel like the outfits wernt supposed to release yet but people still bought them so uhhhhh...
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It will get fixed, one way or another it will be sorted - you won't have lost anything!
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@MandyTalk thank you so much you are amazing! Thank you for the quick response as always.
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I bought the new Nea Skin (with the blue Monarch Butterfly on the back) and it's gone now.
The Auric-Cells that I paid for it are gone too!
Feel kinda scammed.
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I mean, if they released them too early by mistake... We had no idea. :/
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Thank you...I'm just really sorry this has happened.
understand your feelings on this, please rest assured you will receive what you paid for.
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Do you know when the skin should be back to us?
Edit: the skin or our Cells...
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I was kind of stocked because I've been looking forward to see how Caleb's actually looks like in game and I saw people posting (or should I say spamming) about Nea's and I was all "Oh, I can't wait to get back home and see Caleb in-game" and turns out there is nothing in the store for me to see.
This is also somewhat unprecedented. I remember I got Jonathan Byers the day it was released before it was removed due to bug with the facial-rig and it was never taken from my inventory.
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I'm hoping you should have your skins within about 30 minutes...you'll need to restart your games.
I will be checking back in at that time to make sure. So please let me know if you can <3
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Thank you Mandy! :)
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They probably disabled the skins until the proper release (likely tomorrow) at which point everyone will get them back.
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That's awesome, I didn't expect the issue to be solved that soon. Thank you for your time, much love from France.
I will add a new message here if I've got it back in 30 minutes.
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will it be back in the store for people who didnt get a chance to buy or will we have to wait till tomorrow?
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yes it will be in the store then as well.
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okay thank u
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I just checked my game on live and the cosmetics are in the Store - do you have your cosmetics now, those who purchased them earlier?
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Yup. Mine is back. Thanks for being on top of this!
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Thank you so much for updating me <3
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I logged on like one minute ago and the skin was back in my inventory.
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whew! that's great news!
Thank you all so very much for your patience with this, it's much appreciated <3
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Slinger Outfit is back
Nea Torso also back
got all my stuff, i guess it worked
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