Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
My Nea butterfly of the night cosmetic has gone
What the hell? I brought the outfit earlier on, I’ve just logged back in and it’s gone!!
What’s going on BHVR?
Comments
-
Oops, I just posted a thread about this too. Did you get your Auric Cells back? I'm missing both the cosmetic and the Auric Cells...
0 -
Hi, this is something I'm looking into right now - sorry about this.
9 -
Nope, auric cells have also gone.
0 -
Thanks.
Fingers crossed for the ones (us included) who bought the skin get back the skin or the Auric Cells pretty soon...
1 -
Same here, along with the cosmetic for deathslinger and doctor.
0 -
i was about to buy it and now its gone, maybe it was supposed to be released tomorrow instead
0 -
Same here, lost the cosmetic and my cells... Hopefully this gets fixed
0 -
got the nea torso and slinger outfit. both gone and no cells. i feel like the outfits wernt supposed to release yet but people still bought them so uhhhhh...
0 -
It will get fixed, one way or another it will be sorted - you won't have lost anything!
3 -
@MandyTalk thank you so much you are amazing! Thank you for the quick response as always.
2 -
I bought the new Nea Skin (with the blue Monarch Butterfly on the back) and it's gone now.
The Auric-Cells that I paid for it are gone too!
Feel kinda scammed.
0 -
I mean, if they released them too early by mistake... We had no idea. :/
0 -
Thank you...I'm just really sorry this has happened.
understand your feelings on this, please rest assured you will receive what you paid for.
2 -
Do you know when the skin should be back to us?
Edit: the skin or our Cells...
0 -
I was kind of stocked because I've been looking forward to see how Caleb's actually looks like in game and I saw people posting (or should I say spamming) about Nea's and I was all "Oh, I can't wait to get back home and see Caleb in-game" and turns out there is nothing in the store for me to see.
This is also somewhat unprecedented. I remember I got Jonathan Byers the day it was released before it was removed due to bug with the facial-rig and it was never taken from my inventory.
0 -
I'm hoping you should have your skins within about 30 minutes...you'll need to restart your games.
I will be checking back in at that time to make sure. So please let me know if you can <3
2 -
Thank you Mandy! :)
0 -
They probably disabled the skins until the proper release (likely tomorrow) at which point everyone will get them back.
0 -
That's awesome, I didn't expect the issue to be solved that soon. Thank you for your time, much love from France.
I will add a new message here if I've got it back in 30 minutes.
1 -
will it be back in the store for people who didnt get a chance to buy or will we have to wait till tomorrow?
0 -
yes it will be in the store then as well.
0 -
okay thank u
0 -
I just checked my game on live and the cosmetics are in the Store - do you have your cosmetics now, those who purchased them earlier?
0 -
Yup. Mine is back. Thanks for being on top of this!
2 -
Thank you so much for updating me <3
2 -
I logged on like one minute ago and the skin was back in my inventory.
1 -
whew! that's great news!
Thank you all so very much for your patience with this, it's much appreciated <3
1 -
Slinger Outfit is back
Nea Torso also back
got all my stuff, i guess it worked
3
