I need help and idk where to post this.
I recently got a new PC absolute high end everything, graphics are updated. I have reinstalled this game on two different SSD's and one HDD to try to fix this. I have checked for graphics updates, windows updates, every possible update people have suggested. I have restarted computer several times. I have made sure this was the only game running.
I have done everything I could possibly think of and I still keep getting this
"Fatal error: [File:Unknown] [Line: 4102] Retry was NOT sucessful."
There is no rhyme or reason. Sometimes it does this mid-match, sometimes when I'm spending points in the bloodweb, checking the shop, anywhere. Has anyone had this happen and what did they do to fix it? It's really annoying and I can't play this game anymore because of this.
Comments
-
Hey there!
Really sorry that you're having some trouble! If you can screenshot the problem and can send it to http://support.deadbydaylight.com/ and we might be able to help out!
0 -
Thanks! Would I click on submit a request?
0 -
Yep! Just submit a request and someone will be able to help!
0 -
Alternatively, if the bot doesn't help, use this link:
https://support.deadbydaylight.com/hc/en-us/requests/new
To reach the area to submit a support ticket, where you'll be able to speak to a support agent directly.
0 -
Did you do perchance either cloned your old drive or installed it directly on your new rig without a clean installation?
This kind of errors tend to occur due to missing or conflicting driver files, which in turn tends to happen when new drivers are installed on top of old ones.
Also make sure you have all redistributables required for DBD installed, as these don't necessarily install along standard updates.
0 -
I did a clean installation
0 -
Thanks! I sent in a request with pictures so hopefully I will be able to get some help!
0
