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Missing anniversary Ace charm

Supernaut
Supernaut Member Posts: 1,532
edited June 2023 in Ask the Community

Hi,

I'm subscribed to the newsletter but didn't get the charm?

There is a post in questions, but apparently it's not monitored.

Anyone any ideas?

Thanks!

Answers

  • Captain_Tripz
    Captain_Tripz Member Posts: 4

    I signed up to get that Ace charm, I heard people have been sent the email and some have not. Is anyone else having this problem?

  • Pious23
    Pious23 Member Posts: 9
    edited June 2023

    I'm having the same issue.

    Post edited by Rizzo on
  • Supernaut
    Supernaut Member Posts: 1,532
    edited June 2023

    LIkewise... :(

    Post edited by Rizzo on
  • UnknownKiller
    UnknownKiller Member Posts: 3,024

    Look on spam or look in the search bar and put Dead by Daylight.

    Notice that charm code is at the very end of the message

  • Supernaut
    Supernaut Member Posts: 1,532
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3464378#Comment_3464378

    I've seen in other comments elsewhere about the email, but no luck. I've gotten in touch with support so will see what they say...

  • julianuqz90
    julianuqz90 Member Posts: 28

    I did not receive the code either and I subscribed when they asked for it! , I sent a ticket and they don't want to take charge, they are a shame!

  • 1ettuce
    1ettuce Member Posts: 1,141

    Same issue here

  • Ariel_Starshine
    Ariel_Starshine Member Posts: 937

    I didn't get it either. It's not in my junk folder as well.

  • Supernaut
    Supernaut Member Posts: 1,532

    Oh, just seen this has been moved to the unmonitored section... lol

  • Aream
    Aream Member Posts: 22

    Me and my friend hasn't received the email yet either and we are both signed up