When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Didn't receive code for 777 slots email charm.
There was a post on twitter dead by daylight saying if we subscribe to the newsletter on the 22nd we would get a code for a charm. A lot of people are saying they didn't get it, along with myself. I checked my spam folder and all and nothing. Can we just get the code or can they try to re-send them out or something? People have replied in the twitter thread but BHVR hasn't responded to them. https://twitter.com/DeadbyDaylight/status/1669359402359623683
Comments
-
Yeah, I am subscribed and I didnt get the e-mal too
3 -
Same problem with gmail
3 -
same.
2 -
I never get the newsletter "rewards"... They've never sent anything to me in the past either.
2 -
Can confirm as well, didnt got anything.
2 -
Same.
1 -
Yup, I didn't receive anything, either.
1 -
Same +1
0 -
I also didn't receive mine. I just assumed that my e-mail messed up, but I did sign up with two emails just in case, because I've had issues with DBD emails in the past. Neither account received the charm.
0 -
You had until June 22nd to sign up for the newsletter. On this day the masquerade started and you should have received an email about the new event. At the bottom of that email was the code for the charm. It wasn't a specific email about the charm, just a normal looking newsletter sent out on June 22nd
1 -
Same problem here, thanks for adding onto the reports abt this cuz it's honestly pretty annoying and I'm hoping they follow through and sort it out
0 -
I'm glad it's not just me because I didn't receive a code either 😔 and as I Ace main that is just terrible.
Have anyone need a report to beHavior so there can become aware of the problem??
I haven't seen anything announcement form their end, about it.
0 -
check your spam
0 -
Checked it, nothing there, i got nothing, and many havent either.
0 -
Yes, we've done that. The issue is that we never received the email that was supposed to be sent out on June 22nd. I've checked my spam folder and everywhere.
0 -
Same for me. Not in spam, not anywhere. But it doesnt surprise me since I never received anything from this email thing before in the past either.
0 -
I contacted them and they told me to log into your bhvr account and check account settings > communication preferences and make sure everything there is ticked. If not then... "However, since you were unsubscribe from the most recent one, there's nothing else that we can do." - their response when I emailed them if it's still possible to get the code after re-subscribing
0 -
Maybe this is something the devs will take a look at themselves as it seems their email system has always been faulty
0 -
I still haven't got mine either. It's been a while.
0 -
Bump, still nothing on this yet. I did as pokerdeck said and checked all under the communication preferences and still haven't gotten an email from them period. Not promoting merch or anything.
0 -
Same I forgot about it tbh until I saw this post lmao
0 -
Logged in and got the charm today! I'm guessing they've decided to give to to everyone so if you didn't get it be sure to log on!
1 -
Just got the charm today, yay.
0 -
same here
0
