We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list

where can I get help if I can’t get it on the forum and the support ticket is simply silent?

Since 7.3.0 went live I've been getting crashes periodically, and since the event came there's been more of them.

I'm tired of whining about it on the forum, my game just stopped working like it used to, I'm literally unable to play the event because I'm getting 24-hour bans due this crashes, what should I do? who to contact?

How long has it been since 7.3.0? almost a month? it seems my game just died and that's it

Answers