DC Bots Make it Impossible to See the Names of Players for Submitting Player Report Support Tickets

When submitting player reports, if the player you're reporting has disconnected and been replaced by a bot it is impossible to determine what their name is without previous footage.

You can see the name of the player in the REPORT menu, but after that there is no way to determine the player's name - not even in the Match Details screen.

This is an issue, as if I had video evidence to submit for a player report via a Support Ticket on the BHVR website of someone using cheats for example, the Support Ticket asks for the offender's ID. If you don't capture the ID of the offender in any captured documentation and AFTER you've reported them in-game (which is a requirement for Support Tickets), then you have no way of telling who the player was for your Support Ticket.

IF the player is playing on the same platform as you, you might be able to check out their profile, but if not then this is not a possibility.

image.png

(Pictured below is NOT the player I was attempting to report, but just an example of the only location you can see a DC'ed player's name if they are playing on a different platform.)

image.png image.png


Tagged:

Comments

  • Rizzo
    Rizzo Member Posts: 18,619

    The offender ID is not required anymore, Support is able to get the information needed through the details you give in the ticket and the in-game report.

    This change was made when the Anonymous Mode was implemented.