Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

dbd crashes when starting

Omedo1212
Omedo1212 Member Posts: 1
edited May 2024 in Bug Reporting

Hi! I just saw that portalbaconhead got the same crash code as me, but his request was declined!

When starting dbd (on epic games) this code appears:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000001340

DeadByDaylight_EGS_Shipping {0x0000000000000000} + 95407157 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 95412974 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 95127507 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 95122822 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 95053576 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 95377304 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 108480213 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 50253718 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 50224274 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 50225066 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 50228879 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 50275940 bytes
DeadByDaylight_EGS_Shipping {0x0000000000000000} + 145521106 bytes
kernel32 {0x0000000000000000} + 95044 bytes
ntdll {0x0000000000000000} + 337585 bytes

I contacted the german DbD support, the Epic Games Support, but it did'nt help.

I reinstalled the Game and the Launcher itself several times, nothing worked!

Post edited by EQWashu on
1
1 votes

Declined · Last Updated

This looks like a technical issue. If you still require assistance, please ask other forum users in the Ask the Community sub section, as we do not offer technical support on this forum.

Comments

  • ThatCraftySquid
    ThatCraftySquid Member Posts: 18

    I can confirm this is an issue right now, I tried all the things listed along with reinstalling eac, signing in and out of the launcher, verifying the game files, deleting the game files from the folder and more to no avail.

  • ALTdamage
    ALTdamage Unconfirmed, Member Posts: 1

    me sucede lo mismo y eh mirado distintas maneras pero ninguna a funcionado
    creo que es un problema tecnico del juego

This discussion has been closed.