Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

Cross Progression Problem

Cralos_Csv
Cralos_Csv Member Posts: 1
in General Discussions

I was able to sync my progress around all my platforms but I cant see anything on the behaviour account page, it says again and again "You need to connect to the game using this Account before performing this action" and it looks like I didnt sync anything.

image.png
Tagged:

Comments

  • Linkdouken
    Linkdouken Member Posts: 680

    I am now getting the same thing after I closed my browser and cleared my cache to fix the Nintendo account linking being unavailable.

    Screen Shot 2024-07-24 at 16.10.43.png
  • HerInfernalMajesty
    HerInfernalMajesty Member Posts: 2,273

    It’s best to contact support in these situations if you’ve already gone through all the steps to transfer and it still doesn't work.

  • Peanits
    Peanits Dev Posts: 7,555

    You'll need to launch the game on the latest version on all linked accounts in order for cross-progression to work. If you've already done so, please reach out to our support team so we can investigate further: https://support.deadbydaylight.com/

  • Linkdouken
    Linkdouken Member Posts: 680

    My synchronisation wheel has suddenly started working again. Not sure why, but I'll take it.

    Had a support ticket open about the Nintendo account visibility and this but I have yet to receive a response - looks like I don't need it now thankfully.

    Hopefully yours just starts working out of the blue too