When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Pc - Gatekeeper emblem not working correctly
After a match the gatekeeper emblem wouldn’t go past bronze and when hovered over it’ll only list “exit gates defended” as the only contribution to it despite the trial ending with 5/4 gens remaining
Killers played and tested on;
Cenobite: 4k at 5 gens, only bronze defender with exit gates closed bonus
Unknown: 4k at 4 gens, only bronze defender with exit gates closed bonus
Unknown: 0k, only bronze defender (this was to test if the code was reversed like if all gens got done it would be Iri but same result as above)
Idk if the perks somehow removed the gatekeeper emblem from being updated but perks used between the two characters were;
Corrupt Intervention, Weave Attunement, Beast Of Pray/Deadlock, Surge (similar builds, one just had BOP for challenge)
Comments
-
yeah same on PlayStationI got a merciless kill just now with three gens remaining and the gatekeeper is just in bronze.. like how does that work
1 -
It appears that the Killer cannot gain the "Generator Defense" rating until the Survivor completes 1 gen of repairs.
1 -
I have been noticing this too. Even with a 4K with gens remaining, I can't get past Gold on Gatekeeper.
1 -
Same on Xbox Series X, it seems sorta inconsistent, whenever I 4k it seems to work (however it seems I just got lucky if other people's comments and experiences are anything to go by) but I'm curious about what could trigger it. (oddly enough, even though there's a few posts from myself and others about this bug, there's no acknowledgement).
My theory is that, because of the Oppression change (which is a perk that gives passive regression instead of instant regression through kicks/regression events) the game no longer recognizes passive regression (Ruin, Oppression, Legion add-on, regression after initial kick/regression event etc.) as actual time save. The flaw in that theory is that by sheer match time (the emblem states that the first 9 minutes grants points) then even a 0k/2k should give at least Silver if the match lasted long enough.
0 -
Same issue for me on PC, just got a 4K and would drop chase multiple times to focus kick gens. I had 28 gates closed and no gens had been completed match lasted about 6-7 mins. Was doing the challenge Guardian on Tome 19 page 4.So if it's impossible to reach Iridescent for the challenge I think there might be a problem.
1 -
Sorry for the Japanese image.
If more than 10 minutes pass after the start of the match without repairing a generator, the killer will not be able to earn the "GATEKEEPER" rating.
1 -
Logs and match times would be appreciated for investigation! Thank you!
0 -
What about console players that can't get logs? Wouldn't this be easy to test out on your end? Ihave basically given up on reporting bugs because of this reason I don't have logs.
3 -
This was taken today
1:00 Start of the match
5:05 ResultLength of the match : About 4 min
Killer : Trickster
Kill : 4k
Gen : 5/5 gens remaining
Gatekeeper : Bronze2 -
The latter part of my request was for match times - knowing how long the match lasted can help us determine if Gatekeeper is working as intended! Our QA team has already received the bug report and it is under review; sometimes more information is needed to reproduce the results players are receiving.
0 -
Thank you, @MOONPHASE!
0 -
I feel you @Camophlo
I was trying to get that and description is SO WRONG. All that matters is the regression that you make to the gens. When i 4k at 5 gens I get onbly bronze.. Sometimes I get 10k points on the same category but the emblem is bronze.. That dont makes sense at all.
What I did to get Iridiscent emblems:
Use Pain res, pop, and surge. Eruption would work too.
Apparently they have to repair, and you have to regress the gens a lot, not stopping the repairing, just let them repair and then regress. And I say that because I had lots of matches with 4 and 5 gens left and never counted. But when I had a lot of regression actions and maybe 1 gen left, it counted.
The spagghetti code my friend.. this game is bad coded, and it also have WRONG descriptions. And don't talk about translation that it has nothing related to what it says in English…
0 -
And…
1 -
I face this problem ALL THE TIME. Every time I play as a maniac, I always only get the bronze emblem, no matter what I do. The screenshot above shows the game for the Ghost. The game lasted approximately 8-11 minutes. During this time, 2 survivors died from the ground. I finished the game with 5 generators. But I got a bronze badge. Moreover, the emblem does not indicate points for generators (it only says points received for closed gates - this is always 28 points).
This issue prevents certain tasks from being completed in archives. And also because of this bug it is impossible to increase the rank killer to red.
I play on PC, Steam.1 -
I have been unable to pip up on Killer at all since rank reset. Even if I have a good match that goes past 9 minutes, not a single pip on Playstation 5.
0 -
It seems nobody bothered to check my answer where I explain how I get iri gatekeeper emblem. Same as the other post xd So I'm not telling again how the emblem how actually work. Of course it's bugged but it's not that hard to get iri while they fix it.
0 -
This one is even more fun - yes they got the gate open, but finally all 4 died, Gatekeeper Ash all else Iri.
1 -
Still bugged in 8.2.0
2 -
It's both sad and baffling that even with multiple threads, logs, videos, screenshots & a bunch of people reporting it, the issue is still at "need more info" and not acknowledged.
Like, this straight up makes a few challenges impossible and makes ranking up in high ranks much harder. It's been more than a full month.
1 -
game lasted around 10 minutes on haddonfield, they only did one gen
1 -
Match lasted around 9 minutes, 40 seconds. Was on Swamp, the variant with the steam boat.
Had 22 points of generator defense so no Gatekeeper emblem at all.
Here's the log:
1 -
Why is this still marked as "need more info"!?
There's logs and videos in the thread, in several threads about the same thing in fact (which for some reason some of them aren't marked as duplicate).
What more is needed to prove that the emblem is broken?
Edit: Jeezums finally it's marked as "under review" (granted it doesn't mean much, threads sometimes spend months "under review") so at least it's being looked at, took almost two whole months but we're there at least.
Post edited by Skillfulstone on0 -
Yeah its bugged, thats rough for killers rushing iri 1
1 -
Since a recent update, when the last survivor escapes through the hatch, it closes itself and the gates are powered - could this be potentially damaging the gatekeeper emblem?
This has to be a bug. It used to be that when the last survivor escapes through the hatch, it doesn't close itself, and the gates don't automatically get powered.
1 -
Just uping this as it's still happening and only found out after MANY games trying to do the "Guardian" challenge (requires two iri Gatekeeper emblems) and googled the issue. Could challenges be killswitched? Not the first time I spent hours on them to find out they're bugged.
Some games were absurd as 9+ minutes match with no gens done and still like bronze emblem.
I only have the log from the latest one. A legion match where they took many minutes to do the first gen. The gates weren't opened as well.
1 -
How has your team been working on this already but two months later, I am facing the same issue all these people have been reporting? You have so much feedback, many people claiming the same thing under the same circumstances, yet nothing has been fixed still and as far as I've seen, this bug hasn't been mentioned in any of your updates
1 -
I empathize with the frustration to those who are experiencing the issue. Please submit the game log directly after the affected game. After a match that your Gatekeeper was affected, leave the game, and follow these steps:
Press Win+R
- Type in appdata
- Press OK
- In opened window navigate to: \Local\DeadByDaylight\Saved\Logs
- Usually you would need to attach the DeadByDaylight.log file.
- Add the file to your bug rep
Unfortunately, I do not have any further information or updates, but we do need more logs from PC players. Thanks for your help.
0 -
This issue occurs in all rituals except for "when 1 or more generators are repaired within 1 minute of starting the ritual."
This means that we will be sending logs of "almost all rituals" played as the killer.
Is that okay?
1 -
I'm sorry, how exactly can you say you need more log files from pc players? In this thread alone you have evidence of this bug happening going back two whole months, how is all of that not enough?
2 -
I've been suffering from this too, so many 4ks with 10 hooks + but 1 pip because of this gatekeeper bug, given up trying to pip killer now just doing rituals & playing survivor. I'm surprised they've not fixed this yet, they presumably know about it, guessing it's far down their priority list because it's just a killer thing and in any case there aren't many who play for pips. Maybe also, and I 'm just speculating, the logic is that if you can get away with treating it like it's not a known issue for as long as possible you can keep the pressure to fix it off as long as possible? I don't mean to suggest bad faith, but it's a reasonable strategy if you're understaffed and overworked like the folk at Behaviour are.
1 -
I'm honestly almost believing this is a case of "if it's ignored long enough then people will forget about it/another problem will pop up and overshadow it".
Console players can't provide logs and they make up most of the playerbase. Asking for a ton of logs (and going through the hassle of sending them) is going to be a slow and annoying process that most people don't want to go through, even less so more than once.
This is not the only thread about this issue, although this one is the biggest by far, and some people posted a few logs over there too.
2 -
Understaffed and overworked yet they let off so many people twice in the past, and that's only as far as I can remember. As if they don't have a huge playerbase that consistently plays their game and more often than not buys their cosmetics and new licensed chapters. But the only really useful part of their game, making sure that it runs smoothly and preventing cheats, is left overlooked or taking too long to fix. I would really like to see their priority list.
0 -
I am inclined to agree with you, though I fear this scenario. Is there a way you could link the other threads related to this issue? Maybe an even longer thread will get their attention. And I want to believe that the more comments this and other related threads get, the more they will be pressured into doing something about it. It might not be a major bug in the grand scheme of things, but there are many people that try to reach higher ranks as killer for the bloodpoints on the reset or others like myself that are actively trying to reach Iridescent I as killer for the achievement or as a personal challenge. I believe the more people become aware of this issue, the greater the spotlight it will get.
1 -
It's easy to extend the thread. We can all post a log of all the rituals we've played as killers.
BEHAVIOUR is asking for that, but I'm waiting for an answer on whether it's really okay to do that.2 -
Yes this is still bugged…
I just had a game with 4 kills and still 5 gens remaining. The match was also about a good 10 minutes too at least. All I got in the gatekeeper emblem was 28 gates closed and it was bronze….
3 -
If you can, post your logs from that game. Because apparently BHVR isn't inclined to look into it without more log files
0 -
Please do not spread misinformation. The team has been looking into it since the original report. Logs help the team identify specific criteria that is causing the bug to happen, as it is not happening in every game and to every killer.
0 -
Surely that's why you should have sympathy. The folks working bugs aren't the ones deciding staff levels etc, they're likely terrorised by such decisions. The bosses who do decide such things want revenue stream while the staff want careers & like established players will probably tolerate quite a lot, which is something that can be exploited… and let's face it the business isn't going to go bust because of high staff turnover or inconveniencing a small number of intermediate & veteran players.
1 -
But it is every game with every killer lol, if they don't do a gen you get 0 gatekeeper progress besides gates not open
2 -
And now I might have also encountered a bug on the Devout emblem, as if the Gatekeeper one wasn't enough. I ended a match with 10 hook actions, two survivors dead from hook and having hooked everyone at least once, and yet I only got a silver emblem in the Devout category, when the emblem's description itself says that nine or more hook actions give you an iridescent one.
1 -
BHVR, honestly, you got to be kidding me. I just had a perfectly nice match where no gens were finished for the first 9 minutes and after that, two survivors died and I let the other two do the gens and escape. And this is the result.
No Gatekeeper emblem. None. As if they all popped at the same time at the beginning of the match or something. Are you for real? Not to mention that in this match, I also encountered the Devout emblem bug as well, because I did 9 hook actions, hooked everyone once and two people were sacrificed. That's an Iridescent Devout emblem or at the VERY least a gold, not a silver. Gonna report this to the other post I made about this emblem but damn, these are seriously interfering with me trying to get the iridescent killer achievement.
1 -
Is this log for the Devout emblem or the Gatekeeper? Please only submit Gatekeeper to this thread. If needed you can submit a new bug report for Devout. Thank you.
0 -
I have encountered both bugs in my latest match, should I upload the same logs to both Devout and Gatekeeper posts?
1 -
I only need Gatekeeper logs in this thread. I can attach this one if you received both errors. Thank you!
0 -
Logs saved immediately after starting the game and playing 4 consecutive games as the killer.
This is a total of 24 games over 6 days from Sep. 29th.
This is a screenshot of the Gatekeeper (from Oct. 1st onwards)
Oct. 1st
Oct. 2nd
Oct. 3rd
Oct. 4th
2 -
Logs saved immediately after starting the game and playing 4 consecutive games as the killer.
This is a total of 12 games over 3 days from Oct. 5th.
This is a screenshot of the Gatekeeper.
Oct. 5th (No screenshots of the third game)
Oct. 6th
Oct. 7th
0 -
I just got IRI emblem for gatekeeper for the first time this month after the patch. All of the gens were done but the gates were not opened. Prior to today's patch, I would only get bronze for the same scenario.
Maybe it got fixed today?
1 -
I hope you're right! Thanks for the info, I will play some killer to check it out as well!
1 -
Did it work for you as well? I was able to get iri gatekeeper more consistently when before I couldn't get it at all.
0 -
Looks like it is indeed working as it should. Got Iri Gatekeeper without kicking a Gen but having 5 Gens left (was Bronze before).
0
