Snapper Casket charm

Hi, anyone else having an issue receiving this? I got the Twitch badge and banner, but the charm isn't in my inventory. I have cross progression with Switch enabled so I'll just add the code in there I guess and it should appear on my PS account. But thought it was worth mentioning in case this happens with future Twitch drops.

Shows its been claimed:

Not in inventory (can see in upper right corner I have the badge and banner no problem). Checked on killer too and nada.