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game unable to end even after closing hatch and waiting for gates

At the time the steve disconnected for an unknown reason to which his character turned invisible and the bot didnt move causing crows to swarm as to how i found him. after all survivors were killed the game didnt end so i found and closed the hatch. the game still hadnt ended for several minutes after the end game collapse the only way for me to exit the game was to leave meaning i did not recieve blootpoints for my time played/waiting.

if anyone else has experience this please let me know and i want bloodpoint compensation!!!

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