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BRIEF DESCRIPTION OF BUG

beauyo
beauyo Member Posts: 2
in Bug Reporting

SUMMARY OF THE ISSUE: Physically cannot play the game anymore. I'm on PS5, partner is on XBOX X, both of us have had issues repeatedly for the last hour and a half. Have finally been able to get into two rounds and after completing both rounds, was kicked out with 0 points, and no event tome progress. Now event tome is not counting progress at all. Restarted game and have not been able to get in. Receiving these errors constantly

@#ERROR_DETAILS_MATCHMAKINGINFOEXPIRED_TITLE

THE GAME VERSION IS INVALID. PLEASE UPDATE TO A VALID VERSION.

CONNECTION ERROR. CANNOT CONNECT TO ONLINE SERVICES. PLEASE TRY AGAIN LATER. ERROR CODE 8,024

INITIALIZATION ERROR. THE GAME HAS INITIALIZED INCORRECTLY AND MAY NOT SAVE YOUR GAME PROPERLY. RESTARTING YOUR GAME MAY RESOLVE THE PROBLEM. PLAYER ID: PRESS HERE TO DISPLAY YOUR CLOUDID.

PLATFORM: PS5 ; XBOX SERIES X HAVING ISSUES AS WELL.

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: SEE ABOVE. REPEATEDLY TRIED, NO UPDATES AVAILABLE TO GAME. DELETED GAME AND REINSTALLED, AND STILL REPEATEDLY TRYING. INTERNET TEST IS EXCELLENT AND OTHER GAMES ARE WORKING COMPLETELY FINE.

i redownloaded the game again, got in, played one round with my partner, was kicked while using the bloodweb due to a bloodweb error. rebooted about 4 times, finally got in, kicked due to bloodweb error. restarted console, repeatedly got errors trying to access the game (same errors as above); got into game finally and was kicked due to "SAVE GAME ERROR - THE SAVE GAME COULD NOT BE READ. PLEASE CONTACT US AT HTTPS://SUPPORT.DEADBYDAYLIGHT.COM/HC/EN ERROR CODE: 0 PLAYER ID PRESS HERE TO DISPLAY YOUR CLOUDID TIMESTAMP: 2024.11.16-03.21.51

finally got into the game again and cannot get into a party. freezes both ps5 and xbox lobby, kicks us out. got "party creation failed" error. and cannot use any buttons in the menu or game at all.

this is SO frustrating. I have been trying to play this game for over two hours straight now and have successfully completed ONE event match.

VIDEO:

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Comments

  • TheSableSimp
    TheSableSimp Member Posts: 66

    I've been having the same problem since yesterday morning. It's infuriating. And no one at BHVR has even acknowledged the problem even though multiple people have reported it.