Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Hatch Malfunction

KoalaPaka
KoalaPaka Member Posts: 7

SUMMARY OF THE ISSUE: Hatch wouldn't open with key

PLATFORM: PC

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: We were playing a game and my partner had a glitch where they were trying to open the hatch after waiting for the killer to close it. When they tried, it wouldn't give them the option at all, and wouldn't work when they tried pressing the buttons.

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only: I don't have the logs because I recorded it for them, but they checked after and it seemed pretty clear

1
1 votes

Need more info · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • KoalaPaka
    KoalaPaka Member Posts: 7

    Just in case the video didn't post the first time

  • Wezqu
    Wezqu Member Posts: 107

    You have to stand right in front of the hatch opposed of the hinge side to get the prompt to use the key. Also you still don't have any link to the video so can't say if that was the case.