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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

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BRIEF DESCRIPTION OF BUG

awayforward
awayforward Member Posts: 1

SUMMARY OF THE ISSUE: I could not login to game. the error message is "NO NETWORK CONNECTION".

PLATFORM: PC

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

I have played one game then return to lobby but couldn't and then I lost game connection.

since I lost game connection. I could not login to.

VIDEO:

20250304_171340.png

PLAYER LOGS:

  • Player logs are required from PC players only.
2
2 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • BurnedTerrormisu
    BurnedTerrormisu Member Posts: 361

    Same here.

    SUMMARY OF THE ISSUE: I could not login to game. the error message is "NO NETWORK CONNECTION".

    PLATFORM: PC

    STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

    Game crashed with an unreal crash message while idling in the lobby. after restarting the game it says no network connection. restarting the pc did not help.

  • BurnedTerrormisu
    BurnedTerrormisu Member Posts: 361

    SUMMARY OF THE ISSUE:

    When it's get past the connecting to server the "INITIALIZATION ERROR" shows up.

    PLATFORM:

    Steam

    STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

    Start Game in Steam, wait till Splash Screen ends, press space and wait until syncing friends list.

    SCREENSHOT:

    vlcsnap-2025-03-04-09h53m36s859.png

    VIDEO:

    PLAYER LOGS:

  • Wezqu
    Wezqu Member Posts: 735

    I fixed that INITIALIZATION ERROR by deleting everything else from "C:\Users\"your profile name"\AppData\Local\DeadByDaylight\Saved" than the config folder.

    Started fine after that.