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Is there any way to contact support or a moderator for the dbd forums?

SadakoSlay
SadakoSlay Member Posts: 70
in Ask the Community

I'm sorry if this isn't the right place to ask this, but I noticed that I can't make any post or comments on the dbd forums anymore. Every time I try to make a post or comment it says "Your post will be visible once it's been approved.". It has eben weeks however and none of my post have been apporoved, in fact I have not received any message about them and none of my post or commenst are visible still. nor have I heared anything from either a moderator or an automatic system or anything. If I did soemthign wrong I'd liek to know, but now I don't know if I did somethign wrong or if the system flagged me as spam or what's going on.

Does anyone know how to resolve this pr who I should contact? Any help will be greatly appreciated. Also again, sorry if this isn't the right place to post this, I didn't see any other place I could really post this in.

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Best Answer

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619
    Answer ✓

    As Mooks explained, the forums have a spam filter and sometimes when an account is not verified (i.e. they haven't posted enough to be verified yet), posting multiple comments in a row and editing posts is picked up by the filter.

    Those posts then need manual approval, which we try to do as quickly as possible, however feel free to contact me or any other moderator if your posts take a long time to show up.

Answers

  • Attckcat
    Attckcat Member Posts: 71

    I'm having this issue as well. I'm not sure what happened, and as far as I know I haven't violated any forum rules. I think I noticed it when I would go back to fix spelling errors in messages sometimes and then the entire post would be deleted. And then I started getting the weird approval messages. I wasn't warned about doing something inappropriate, or changing the content of posts other than fixing spelling mistakes, etc.

  • Mooks
    Mooks Member Posts: 15,082

    it’s their automatic Spam detection so this can happen with new accounts (under 100 comments or something) that make several posts/comments/edits and such in a short span of time.

    Obviously it shouldnt take weeks for an approval. I guess in that case you can directly message one of the mods here on the forums.

    Though you have been able to make this post so i guess it’s not actually every time you make a post?