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Can't purchase Rift

LilyInWndrlndTTV
LilyInWndrlndTTV Member Posts: 2
edited June 27 in Bug Reporting

SUMMARY OF THE ISSUE: Tried passing the 1k auric cell version of the Rift, puts up generic bug warning

PLATFORM: PC (Steam)

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Went onto the rift page, clicked on the unlock pass button then clicked on unlock premium pass to recieve a popup which I have taken a screenshot of. "@#rift_popupgenericerror_title"

image.png
Post edited by Rizzo on
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Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619
    edited June 27

    Could you please attach the logs?

    To find the logs:

    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
      • If it does not open the Dead by Daylight Logs folder, it may mean that when installing Dead by Daylight you chose to save your files somewhere else and will need to check there.
    4. The file called "DeadByDaylight.log" is your log file

    Thank you.

    Post edited by Rizzo on