To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application

Party Creation Failed

GrifterWolf
GrifterWolf Member Posts: 21

SUMMARY OF THE ISSUE: When attempting to log into the Survivor lobby, receiving an error "Party Creation Failed: Failed to create a party" - This will not allow me to even get to the survivor select screen. Killer lobby works fine

PLATFORM: Steam/PC

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Click on "Survivor"

VIDEO: https://drive.google.com/file/d/1C7w23g0Br9BgoW8splwcDmxzoP_nb7yb/view?usp=sharing

Tagged:
3
3 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619

    Could you please attach the logs?

    To find them:

    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
      • If it does not open the Dead by Daylight Logs folder, it may mean that when installing Dead by Daylight you chose to save your files somewhere else and will need to check there.
    4. The file called "DeadByDaylight.log" is your log file

    Thank you.

  • Coordi
    Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

    I was able to get the logs from my own game and will submit it to QA. Thanks for reporting the issue!

  • GrifterWolf
    GrifterWolf Member Posts: 21

    Thank you I've found the logs here is the one from this morning. This happened immediately after purchasing the Walking Dead DLC yesterday though which I found really strange:

  • Coordi
    Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

    Thanks for the additional information!

  • MaTtRoSiTy
    MaTtRoSiTy Member Posts: 2,643
    edited July 30

    Same thing here too

    image.png

    Edit: I was able to get into survivor by selecting killer and going ready to start searching for a match. I then backed out and tried to go into survivor, which I was able to do now.

    Post edited by MaTtRoSiTy on