Second apology within a week…

It does. Years and years of treating their audience like their enemies (the raging on stream, backhanded comments, etc.) doesn't go away overnight. Especially when it feels like it's still there or when the behavior (hehe) doesn't improve too far beyond lip service. It doesn't help either that the areas where they genuinely are doing better are areas that should be the bare minimum, in my opinion.

At this point, there's nothing we can realistically do about it, primarily because of how high the player turnover rate is and the success of big licenses. And despite how every other property of theirs has gone down, they don't seem all that invested in improving their design philosophy or approach. So all we can really do is coexist and see what happens next.