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Here is an example of a player feedback survey that's not rigged to be survivor sided

Coffeecrashing
Coffeecrashing Member Posts: 5,676
edited October 2025 in General Discussions

Here is an example of a player feedback survey that's not rigged to be survivor sided. The reason why I'm posting this, is because the official exit surveys were rigged to be survivor sided, and therefore the survey results are invalid.

In this survey…

  1. Survivor issues AND killer issues are both clearly in the survey
  2. Players only get to select up to 3 reasons per category, so they need to actually decide which things are the worst, instead of just selecting everything that is specific to their favorite role.
  3. Unrelated survivor issues have been separated (the official survey combined tunneling and camping into the same choice).

Survivor issues (select 0 to 3 reasons):
Some killers or addons are too powerful
Excessive camping
Some killer perks are too powerful
My favorite survivor perks got nerfed too much
Excessive tunneling
Too many map deadzones
My solo q teammates are too weak
Excessive slugging
Solo q communication isn't good enough

Killer issues: (select 0 to 3 reasons):
Sometimes generator speeds are too fast
Excessive survivor hiding
Too many map pallets
Many killers feel too weak
Excessive hook denial (i.e. flashlight saves, pallet saves, hook sabotages)
My favorite killers got nerfed too much
My favorite killer perks got nerfed too much
Excessive bodyblocking
Playing against a SWF feels unfair

General issues: (select 0 to 3 reasons)
Too many bugs and cheats
Too many DCs and ragequitters
Lack of a ranked mode
Post game chat is too unfriendly
Matchmaking takes too long
Gameplay is too repetitive
Lack of transparency from the developers
It takes too long to unlock survivors, killers, and perks
Matchmaking time is too long

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Comments

  • tes
    tes Member Posts: 1,223

    Don’t feel personally anything about such questionaree. As they are supposed to I assume

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  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    Did you feel personally for the official surveys, that listed multiple survivor-sided problems, but sometimes listed zero killer-sided problems?

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    If a player quits the game because they think the killer role is unfun, then their voice deserves to be heard too.

    But instead, we get rigged surveys that make it seem like survivor-sided issues are more popular and important.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    What do you think a productive player uninstalled feedback survey should look like?

  • GeordieKiller
    GeordieKiller Member Posts: 467

    sorry but how would you know? i uninstalled and as you can tell by name im an killer player, OP is right the survey should consider both side but it is heavily biased towards survivors which is fact.

    It gives bad data and leads to what has happened now horrible and lack of understanding balance decsions devs are clearly putting blinders on with killer issues and give either useless "buff" (15 sec bloodlust) or palcebo buffs that looks like buff but doesnt change anything for killers (the big 6.1.0 patch)

  • tes
    tes Member Posts: 1,223

    At first they should ask which role they played the most. I like your version, so feel questions can be polished better

  • UnicornMedal
    UnicornMedal Member Posts: 1,553

    My big question is still whether they'll actually read it or not. And if they do, whether they'll log it or not.

    In the other thread I mentioned previous surveys where the community was very vocal on specific issues, yet somehow they went the opposite direction post-survey.

  • GeordieKiller
    GeordieKiller Member Posts: 467

    they shoud do a polling on both sides not one side regardless if it mainly survivors or killers leaving its a fair and accurate data that can give a clearer picture.

    What exactly changed for killers in the 6.1.0? the faster weapon recover and break speed and less speed burst for survivors? survivors still can get to the next loop or pallet so does nothing, increase gen times to 90 seconds gen are still going faster forcing killers into tunneling & camping styles so nothing changed there, bloodlust trigger time reduce again does nothing and the perks changes either been reverted, nerfed or rework to not worth running anymore

    thats how i can say 6.1.0 changed nothing for killers because they are in fact placebo buffs looks like buffs but does not change gameplay at all for killers

  • Firellius
    Firellius Member Posts: 5,472

    What exactly changed for killers in the 6.1.0? the faster weapon recover and break speed and less speed burst for survivors? survivors still can get to the next loop or pallet so does nothing, increase gen times to 90 seconds gen are still going faster forcing killers into tunneling & camping styles so nothing changed there, bloodlust trigger time reduce again does nothing and the perks changes either been reverted, nerfed or rework to not worth running anymore

    This is why I really don't care for the 'killers tunnel because the game's too hard!' sob-story.

    Because prior to this patch, killers actually tunnelled less, and they certainly didn't trot out this woe-is-me spiel whenever someone threatened to care about survivor gameplay.

    It's only AFTER killers got regression basekitted, got their action speeds increased, got 10 extra seconds on gens, got the on-hit sprint reduced, that killers began arguing that the game was so damn hard that they had no choice but to tunnel!

    This objectively made the game easier for killers and it caused a noticeable increase in kill rates.

    But if you think none of it made any difference…

    Why not revert it? Gens back down to 80 seconds, killer action speed reduced, no on-kick regression, longer on-hit sprint… Shouldn't make a difference, right?

  • UnicornMedal
    UnicornMedal Member Posts: 1,553

    Don't forget nerfing endgame for Survivor, which is still ongoing. 6.1.0 determined that the final stretch of the game exists primarily to give the Killer a chance to catchup and not a final struggle between both sides.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    How is anyone supposed to believe you care about both sides of the game, when you refer to killer complaints as “sob-story” and “woe-is-me”?

  • CosmicScarab
    CosmicScarab Member Posts: 253

    First off, that is completely untrue. I know quite a few people who played killer a majority of the time who have quit.

    Second, there are no issues killers have listed on the uninstall survey, so if they are uninstalling then the developers would have no way of knowing what their grievances are. It cannot hurt to add those as options so the devs have that information.

  • Firellius
    Firellius Member Posts: 5,472

    I refer to a specific killer complaint as a sob-story and a woe-is-me. There's plenty of other, valid complaints, but that is not one of them.

    It's not even being used as a complaint, it's fielded as a counter-argument.

    Yeah, I misspoke. What I meant to say is, it's not an amount that has prompted BHVR to investigate.

  • DeBecker
    DeBecker Member Posts: 934

    Not rigged? Sure xD Never trust anything you didnt fake yourself.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    A specific killer complaint? This game is balanced around the existence of tunneling. Recognizing this fact isn't a "sob-story".

    There's zero reason for killers to purposely make bad game decisions for the sake of survivor fun, when there's zero expectations for survivors to purposely make bad game decisions for the sake of killer fun.

  • Firellius
    Firellius Member Posts: 5,472

    This game is balanced around the existence of tunneling.

    If it was balanced, you wouldn't see winstreaks in the hundreds across the board.

    There's zero reason for killers to purposely make bad game decisions for the sake of survivor fun, when there's zero expectations for survivors to purposely make bad game decisions for the sake of killer fun.

    No, because when killers find something 'unfun', it gets axed from the game. Gen tapping, fog vials, aura blocking, hell, we even got OTR gutted just recently because killers didn't like survivors 'weaponising' the perk. And now medkit add-ons are on the chopping block, too.

    'There's zero expectation', because it's all been taken care of. It's gone so far down the barrel that there've been killer complaints about survivors running away and survivors not running away, practically contemporaneously.

    How much more does survivor gameplay need to be flattened, and how much worse do they need to get before killers stop trotting out the 'I can't win, fix it' argument whenever any modicum of attention is given to a problem that's been kicked down the road for nine years?

    The reason the survivor complaint is so prominent is because it's not getting fixed.

    The reason killer complaints aren't as prominent is because they do get fixed.

  • UnicornMedal
    UnicornMedal Member Posts: 1,553

    Second, there are no issues killers have listed on the uninstall survey, so if they are uninstalling then the developers would have no way of knowing what their grievances are.

    The only questions that don't apply to both sides on the survey is "My friends don't play this game anymore" and "Excessive tunneling and camping". You could argue "In-game communication is too limited" as well, but other games in the genre allow players to communicate with everybody so that's a bit of a toss up. The rest are about atmosphere, perks/powers, balancing, grinding, updates, etc. That includes very specific Killer complaints like matchmaking, cheaters, griefing, and people being mean in trial and in chat. Not only that, the question right below it is a dialog box that allows you to write what made you uninstall in your own words.

    Not to jump down your throat on it, but this really is a nothing burger.

  • Abbzy
    Abbzy Member Posts: 2,276

    Such doble standart as always so nothing that surprise me from devs.

    Its like trump vs biden debate in one station where the woman ask joe soft question one after another and which icecream he likes the most and than ask trump if he is ready for though question, such one sided option list.

  • DarKStaR350z
    DarKStaR350z Member Posts: 906

    Gen tapping was removed because there are 4 survivors vs 1 killer and any one of them could touch a gen for 0.1 second and undo the almost 2 second killer action of kicking it.

    OTR was changed because 80 seconds of endurance was insanely overkill, even when compared to every other instance of endurance, particularly when used with flashlights or for pallet saves that do not count as conspicuous actions and cancel its effect. It still got rebuffed to be 40 seconds which is half its original value and still an insanely high value.

    Fog Vials were changed because it enabled playing the game without ever actually needing to engage with the killer as it was a free escape on an infinite use item with a small cooldown that could be ready every chase.

    Aura blocking I assume you mean Distortion which was changed for the same reason as fog vials above, it still works exactly the same you just can’t hide all match without engaging with the killer and actually have to engage with the normal gameplay loop to get the aura blocking benefit. You can still hide in lockers to block them though, and many aura reading perks on the killer side got changed.

  • ArcT
    ArcT Member, Alpha Surveyor Posts: 209

    This demanding of equal attention cakes is so incredibly tiresome when almost all of the 'complaints' for killer basically boil down to "Sometimes I lose, and that's bad." Which gets even more egregious when every time these same people complaining post their stats, they're winning virtually all of the time.

    And yet, the demand is that the weakest killer playing with the weakest perks on the weakest map must be balanced to be on part with the most coordinated survivors bringing the strongest perks and the strongest items. If that's the goal, then you should be outraged by the existence of the killers that force survivors to have so many resources and strong counters just to be able to have any chance against them.

  • Firellius
    Firellius Member Posts: 5,472

    In other words: They're perfect examples of exactly what CoffeeCrashing claimed did not happen/exist.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    If the survey questions didn't have any choices for camping, tunneling, or slugging, and then BHVR said "camping, tunneling, and slugging obviously can't be a problem because they weren't popular choices in the surveys", would you think that would be fair?

  • UnicornMedal
    UnicornMedal Member Posts: 1,553

    Did they actually say that? Because the reality is worse. Despite the exit survey having an option for tunneling and camping (slugging isn't a checkbox), they still decided to take an incredibly soft stance on it when it came to addressing them.

  • blackmoonrealex
    blackmoonrealex Member Posts: 36

    One thing I got extremely excited about is a recent survey mentioning the possibility of more content/objectives (like finding car parts). I hope they implement these things.

  • DarKStaR350z
    DarKStaR350z Member Posts: 906

    I don’t know about what they said, just pointing out that those things were changed for good reasons not because they were ‘unfun’, and that they weren’t completely ‘gutted’ but had a minimal effect on gameplay.
    Gen tapping takes a couple seconds longer, OTR is still insanely good at half its original numbers, Distortion still does the same thing but requires playing the game to activate.

    Theres definitely an argument to be made they went too hard on Fog Vials in true BHVR fashion and could’ve tried smaller changes first to see how they were with charges first before changing anything else. It’s just weird to see it on a survivor thing as usually that’s the reaction to killer stuff, like straight up deleting part of Chucky’s kit without trying anything else. Though that seems to have changed with how they’ve handled Ghoul and Krasue by making smaller changes over time rather than going way too far and having to buff something back up later.

  • UnicornMedal
    UnicornMedal Member Posts: 1,553
    edited October 2025

    Context is important:

    20251025-164718.jpg

    There is a dialog box at the bottom where you write in anything that isn't listed above (aka "None of the above").

    Even you tried to paint it that slugging was mentioned and it wasn't. So it's not a complete list. Additionally, there are several Killer complaints in there. What do you think "character perks" are referring to? Or "matchmaking time"? Or "unfriendly communication"? Or "griefing" and "trolling"? Even unbalanced Killer powers can mean that Killers feel too weak.

    Personally, I think it's an incredibly open-ended survey and just because a couple questions have a Survivor slant, that doesn't prevent you from explaining your beef without limitation. I'm inclined to lean more toward what @Firellius was saying, that it might be due to more Survivors quitting and that data being more valuable to them. And if it's not? Who cares because those phase 2 changes were pulled 48 hours after Killers deemed them too problematic. So who won out in the end?

  • Firellius
    Firellius Member Posts: 5,472

    I don’t know about what they said, just pointing out that those things were changed for good reasons not because they were ‘unfun’, and that they weren’t completely ‘gutted’ but had a minimal effect on gameplay.

    'Good reason' and 'minimal effect on gameplay'?

    One of the two, because you can't have both.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    Does that mean you would have been fine if the survey had a bunch of killer-sided choices like "generator speeds are too fast", but had zero survivor-sided choices, and survivors could just choose "None of the above" if they wanted to complain about tunneling?

  • crogers271
    crogers271 Member Posts: 3,263

    During the PTB discussion weren't you arguing that BHVR would have data we didn't? Now you're on team bad data collection.

    BHVR has been conducting surveys for awhile (not to mention all sorts of other feedback avenues), I suspect they have taken the most common reasons they've heard and simplified it down.

    Even if there are substantial numbers of killers quitting the game, and even if they aren't taking the time to fill out the option to explain their reasoning, you still have lots of players selecting 'tunneling' as the reason they are quitting the game. They have lots of complaints about an element of the game, even if somehow BHVR has totally missed a large amount of players quitting for a different reason, it doesn't change why the players left because of tunneling and the need to address it.

  • JimbusCrimbus
    JimbusCrimbus Member Posts: 1,220

    That must be why at peak times, outside of 2v8 and a few days after a new killer releases, survivor queues are upwards to 5 minutes, right? :)

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    Yes. These are two completely different scenarios. Whether or not enough PTB data was gathered from a PTB, is completely separate from whether or not exit surveys are rigged to be survivor sided.

    And for reals, are we supposed to believe that if the exit surveys were all killer-sided reasons, you would have said “it’s ok, because survivors could write it the reasons why they uninstalled”?

    For reals, if the exit surveys didn’t include any options for camping, tunneling, or slugging… and then BHVR said those things obviously aren’t a big problem because they weren’t popular responses in exit survey data… you would have been fine with that?

  • crogers271
    crogers271 Member Posts: 3,263

    For reals, if the exit surveys didn’t include any options for camping, tunneling, or slugging… and then BHVR said those things obviously aren’t a big problem because they weren’t popular responses in exit survey data… you would have been fine with that?

    Whether people like it or not is not a reflection of whether it is an effective survey or not. You're arguing that if the shoe was on the other foot people would complain, thus that makes your complaints valid because of a hypothetical.

    The purpose of an exit survey for a game is to try and get a general idea for why players are leaving the game. That means the creators need to limit the options to the things that are the biggest issues that aren't otherwise obvious (i.e. people being upset about perceived balance issues is basically a given).

    Is it possible they are missing an issue? Sure, I doubt they'd even deny that it is always a possibility. But its also possible they put the options you suggest it would just take away from space from the more general options preventing them from getting an effective survey.

    And for reals, are we supposed to believe that if the exit surveys were all killer-sided reasons, you would have said “it’s ok, because survivors could write it the reasons why they uninstalled”?

    There's two survivor sided questions, one of which is an extremely common complaint and frequently given as a reason for why people quit. The majority are about general gameplay feel issues. You're trying to make this a killer and survivor player thing, the survey primarily seems to be focused on overall game feel which is a more universal concept and not to the specific role people are playing.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    That is completely false.

    BHVR absolutely could have released surveys that contained both the popular survivor-sided complaints AND the popular kill-sided complaints. And the survey would have been better that way.

    I'm not saying that any of the survivor-sided choices should be removed, so survivors would still have the option to make the exact same complaints as they did before. It's just asking for the killer-sided choices to ALSO be clearly and directly in the survey.

  • crogers271
    crogers271 Member Posts: 3,263

    That is completely false.

    Which part?

    And the survey would have been better that way.

    That's pure speculation. You have no way to know if adding the options you listed would have detracted form them receiving feedback on other issues that are more of a reason that people leave the game.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    Nope. That’s not going to work.

    There could have been an initial question asking if the uninstall was because they were unhappy with playing as survivor, playing as killer, or playing as both roles. And then the survey could have just only giving the survey choices relevant to that answer.

    That is how effective surveys work.

  • DarKStaR350z
    DarKStaR350z Member Posts: 906

    Of course you can - they had too much of an impact on gameplay in a negative way and were changed so now they do not and are more reasonable. You can still play the game in exactly the same way they just don’t so heavily impact gameplay.

  • Firellius
    Firellius Member Posts: 5,472

    If something has 'minimal effect on gameplay', that's not something that has a 'good reason' to change. That's what 'minimal impact' means.

    It's trying to have your cake and eat it too, simultaneously overselling and underselling their value.

  • DarKStaR350z
    DarKStaR350z Member Posts: 906

    You aren’t understanding.
    They have a minimal effect on gameplay after the changes, and were changed because of how they affected gameplay prior to those changes which was not minimal.

  • Firellius
    Firellius Member Posts: 5,472

    Hold on, so you're saying 'They weren't gutted, they were just changed to have minimal effect on gameplay'?

    What do you think 'gutted' means?

  • Leon_van_Straken
    Leon_van_Straken Member Posts: 478

    I think it is funny that this survey goes full us vs them.

    You can see this in the Ups and Downvotes and you can read clearly in the post that person X is a Y Main XD

    I play most of the time survivor because I can´t play killer that much since the anxity of failing my performance as killer ruins the gameplay a bit.

    But if I would deinstall the game I would like to point out some points for both sides which isn´t possible.

    PS. If somebody says "there is an option where you can write down your opinion" Yeah… these things never work because there is no algorythm which is efficent enough to count these opinions.

  • UnicornMedal
    UnicornMedal Member Posts: 1,553

    If your argument is so strong, I don't know why you keep having to make things up to support it. In my opinion.

  • Coffeecrashing
    Coffeecrashing Member Posts: 5,676

    It's showing a double standard.

    1. Someone claims a survey is "for both sides" and "fair", as long as it has an Other "option where you can write down your own opinion"
    2. This person refuses to agree that it would be ok if the survey was filled with killer-sided choices, as long as it has an Other "option where you can write down your own opinion"
    3. Therefore, this person doesn't actually believe the Other option makes a survey fair
    4. Therefore, mentioning that a survey has an Other option, doesn't actually mean anything
  • Firellius
    Firellius Member Posts: 5,472

    PS. If somebody says "there is an option where you can write down your opinion" Yeah… these things never work because there is no algorythm which is efficent enough to count these opinions.

    I'm pretty sure BHVR's staff are capable of reading.