To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application

Purchasing auric cells prevents using them for outfits until logout.

ShanoaLegendaryPlz
ShanoaLegendaryPlz Member Posts: 1,200
edited November 11 in Bug Reporting

SUMMARY OF THE ISSUE: when purchasing auric cells in the game store, the purchase goes through and you get the auric cells. Then you try to use the auric cells to get an outfit and the purchase button simply softlocks and doesnt go to the next phase of confirmation, and then the purchase button cannot be clicked on again. The only thing that allows you to use the purchase button is closing the game then logging back in. Happens 100% of the time, even on my duo friend's pc as well.

PLATFORM: steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: enter in game store, purchase auric cells, attempt to use auric cells on an outfit.

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only.
Tagged:
1
1 votes

Under Review · Last Updated

Thank you for the report; we have forwarded it to the team for their review.

Comments

  • Clovis
    Clovis Member Posts: 9
    edited November 12

    Yeah same thing happening to me since 2v8 started. Restart lets you use the cells.

    PC Steam

  • IsoSTARDUST
    IsoSTARDUST Member Posts: 112

    Can confirm that I've had this happen to me, as well. Multiple times.

  • Balrog
    Balrog Administrator, Mod, Co-ordinator Posts: 426

    Can affected players please send me cloud IDs via DM?