Does reporting do anything?
Genuine question. I've been playing DBD for 7 years now and I've reported dozens- if not hundreds- of punishable negative behavior through the in-game system and even a few directly to the enforcement team. I received confirmation on action taken no more than 3 times over the years and after my most recent trial, I need to know. If the team does act, is it biased? Do they focus on PC players reports and ignore or save console submittions for later? Do they sort it by hackers first then everything else after, rather than doing oldest to newest? Another option, do they simply not care? I still have the emails from the enforcement team stating-
"Thank you for reaching out, my name is -Blank-, it's a pleasure to meet you! Sorry for the delayed response, we are currently experiencing a very high volume of requests… We'll investigate your report about the player possibly breaking the rules... and take additional action if it's needed… we won't be able to send you email updates, for submissions filed in-game, the in-game Report Feedback feature will let you know if a report you made has been investigated and actioned upon".
"All reports received are thoroughly investigated. While we can offer no estimate, providing us with supporting evidence through Support assists with expediting our review process and is used by our team to ensure that all issues are thoroughly validated. Delays can be due to an increased volume of player reports or other types of tickets, as our team handles all types of cases."
Before anyone asks, yes. I do provide every bit of information available, including video evidence, but no action is ever confirmed.
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If they don't care about punishing that kind of behavior, why do they have selectable categories for reporting players who do these things? That's very redundant and performative. It may sound pessimistic, but what I'm hearing is that the answer to my original question is one of my original predictions—that they simply don't care unless it involves exploits, specifically hacking.
I guess so, but like I said, I play on console. That’s even more steps for console players than for PC players, since we have to download captures to a mobile device before we can upload them anywhere. We also have to manually type out links because we can’t just copy and paste.
Ultimately, isn’t it bizarre that players have to jump through extra hoops just to get a standard report acted on? From what I’ve heard, they won’t even do anything anyway unless it involves a hacker.
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Yes, especially if you have evidence to share, i got so many people banned for exploits.
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Im not sure how it works myself, and if the cheaters ever found out how it works theyd find a new way around it. Ive never used video evidence myself as i don't even know how to record stuff on the screen, but ive succesfully reported atleast 30 cheaters and atleast 5 or 6 griefers. The other thing i noticed is if you interact with griefers verbally its like it just voids your report. And the successful report thing takes 1-7 days or so. Sometimes long enough that i don't even remember who i reported lol. Nowadays i think the report system has drastically slowed down.
From what i understand it takes more than just you reporting them. Perhaps the other people that reported the same person, put in video evidence and then they tallied it all up and pushed the button finally.
Things like the instakill teleport to basement nurse seems to go through with bans the fastest as everyone they meet hands in a report and it piles up fast. That is if they don't end the game fast enough to bug the score screen like the recent bug
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I just recently got report of action been taken of "exploits" so yes they do ban people.
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What are you reporting people for? Care to share examples?
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As a console player, there's no point reporting Communication Abuse because we aren't given access to post game chat. I personally don't think I've ever seen a obvious hacker, so I rarely report for Exploits either. So it's primarily Gameplay Abuse/Trolling or Unsportsmanlike behavior. Being AFK for most or all of the trial, not participating by hiding or doing laps of the outskirts of the map the entire trial, rage quitting, survivors allowing themselves to be hooked or working with the Killer, Killers working with survivors, bodyblocking, holding the game hostage, etc.
What do you mean by "evidence"? If you're using the in-game reporting system, you can type the reason for reporting after selecting a category, but I don't see any way of submitting recordings or screenshots through this system. There's not even a way to view match replays that I've ever seen.
When I do submit directly to the enforcement team, I have my console record the action in-game, download to my phone and trim it to less than 15 seconds before submitting it. It won't allow me to upload anything longer than that. The result is the reply emails I mentioned previously and I very rarely have ever seen confirmation in game.
I prefer to use the in-game system as it's less of a hassle, but I can't submit evidence there and console players weren't even able to type a reason until a update within the past year! We were only able to select a category and submit. Are PC players able to submit recordings or screenshots when reporting in-game? I've never heard of that before.
I've never talked to any of them verbally, but sometimes they end up sending toxic messages if they happen to also be a console player, but I don't think that voids a in-game report because Behavior doesn't have access to that.
Also, before my friends abandoned this game over the past year, We've reported people together for the same behavior and I never seen action taken. I'm beginning to think there is some sort of flaw with console reporting and it's extremely rare it's ever acted upon. I'm assuming all of you confirming that you do receive confirmation are all PC players. My friends on console have never received confirmation either during their time playing.
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I don't exactly mean void but i imagine if they investigate the griefing and see you were argueing with them too, they probably just set it aside as 2 people yelling at eachother over the game. Whereas if they did all kinds of stufd to you and you didnt do anything to them its certainly more about them being the problem.
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Ok, but do you play on PC? I play on console and none of my group ever receive confirmation.
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I think there lies the issue. What you listed is stuff they are unlikely to ban someone for and some of the other stuff there is most likely not enough on the video to prove that's what happened.
I believe they only send a notification if the ban happens. If they don't take action you won't get a notification. I would need someone else to confirm that though. In the 5 years I've been playing I have only reported two people. One I received an notification that they got a ban there other time I didn't receive a notification of the outcome - guess because no action was taken.
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pc yes
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u can submit screenshot and type those in the chat from image upload sites or links to ur vod, also nowdays u can simply copy past within the chatbox.
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I am confused. On one hand they tell me "The ingame report system is enough, no further evidence is needed" on the other hand they say it is?
You use to always have to provide "Evidence" up until a recent email so I dont get it. Is the ingame report system by itself enough to make a report regarding a player, via throwing, working with the killer, hacking etc. How do they know? How will they know?
None of this is really explained to us.
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That has always been my issue with the descriptions in the reporting system. I don't know if it's a case of "they don't care" it seems more of a case some of what is mentioned in the report system covers grey area reportable offences. Body blocking, working with the killer, idling, AFKing, refusing to participate in normal gameplay. These words can be open to interpretation for a lot of people. So while those things MAY be reportable they also rely on context of what is going on in the match for them consider it against the rules and to take action.
To be honest, I'm glad they just don't reply on someone making a report without evidence. The things I've seen some TTVs report people for are just silly.
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