Reminder to Australian (PC) Players: We CAN Refund the Game.

With the announcement of Dedicated Servers, the devs have once again shown that they don't know there's a Southern hemisphere on Earth, and the closest option we have for a server will be Singapore.

As we've consistently seen through the tests of different matchmaking in the game over the last few months, when we are matched with hosts from Asia (and South America too) we're left with unplayable ping in matches. I personally have had to take weeks at a time off the game until they've reverted matchmaking changes due to CONSISTENT full red ping lobbies during matchmaking trials, being entirely survivors from Japan.

Since there were lawsuits against Valve for selling games through Steam with a refund policy that violates Australian law, they've been forced to allow refunds following the Australian law for Australian customers. https://store.steampowered.com/consumer_rights_notice/

Part of this includes:

>When you buy video games from Valve Corporation as a consumer located in Australia, the video games come with guarantees under the Australian Consumer Law that cannot be excluded, including a guarantee that the video games are of acceptable quality. You are entitled to a replacement or refund from the retail supplier of the video games for a major failure and for compensation for any other reasonably foreseeable loss or damage.

As there have been several tests which we, as players, took part in, the introduction of dedicated servers which leaves our closest option as Singapore is CERTAINLY a reasonably forseeable loss. This is a game of split second timing, and the act of adding dedicated servers comes partially because high ping games are unenjoyable. If they change the product we bought to be unplayable for us by limiting us to servers with 200-300 ping minimum, we are well within our rights to request a refund through Steam. There is no reason to have $80+ of base game + DLC sitting in your Steam library in an unacceptable state.

My intention, and I urge you all to do the same, is to refund the second the dedicated servers exclude us from the game. I have every intention to rebuy everything once we're allowed to play again.

In so many cases we're told to speak with our wallets by not buying things we don't support, but it's rare to be able to take our money back when we're given the middle finger as customers.

Don't just sit back and take this.