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Question

bettin_gator
bettin_gator Member Posts: 16
in General Discussions

I recently submitted a ticket for loss of progress and I was just wondering how long it takes for them to get back to you and fix the problem. Any info would help.

Comments

  • willcenx
    willcenx Member Posts: 176

    It took them 3 years to fix DS and 1.5 years to rework Freddy. Hope it helps.

  • LCGaster
    LCGaster Member Posts: 3,154

    Hopefully they contact you in a couple of days

  • Jesp
    Jesp Member Posts: 192

    I honestly don't know, but I assume it should be easier for them as it's less common than it used to (so less wait time) and they obviously have the saves in the cloud and hopefully some backups. Good luck man 😥

  • Chaotic_Riddle
    Chaotic_Riddle Member Posts: 1,953

    It’ll take awhile. Presumably a few hours to contact you and a few more to actually give you your stuff back. Patience is all I can really say is best for right now, but you will get your stuff back as soon as possible, I promise you that!

  • bettin_gator
    bettin_gator Member Posts: 16

    It has been 2 full days and I still haven’t heard from the quite yet.