http://dbd.game/killswitch
Is anybody else’s Event cosmetics missing?
I don’t know if I am the only one that this is happening to but my Kate and Hillbilly summer bbq cosmetics are missing. I tried restarting my game and nothing seem to be working, can anybody help?
Best Answers
-
Could be one of those bugs that deletes your cosmetics. Devs are notorious about not giving a care about deleted cosmetics, most notably with Legacy cosmetics. Sorry man, but the best you could probably do is put in a help ticket.
5 -
Usually when this happens they will compensate you for it through BPs or on the rare occasion you'll get the cosmetics back if you have screen shots, video, any proof.
They don't compensate Legacy Skins unless you have a proof that shows without a shadow of a doubt that you indeed had the skins originally.
Use the link below to submit a ticket to the support team, and give a detailed description a long with proof (if you have any) in said ticket. This will help the support team figure out if what you say and show is indeed true, and whatever they do after is up to them.
5
