Comments
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They fixed it!! I don't know what they did (the patch notes don't mention it, as far as I can tell), but after the 3.2.0 update finished downloading, I was able to log in for the first time ever! Now I can play the game that I bought over 7 months ago!
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I bought the game over 5 months ago, and it has never gone away. I've never been able to play. I've had the run-around with support, to no avail. I wish I could get a consistent contact that could offer real help.