Comments
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Well, I will give credit where credit is due. The team got my account fixed and assured me that there will be mass compensation to the affected players at a later date, to keep my eye on social media for when that will be. I wish it didn't take an entire week, but I'm glad it's finally fixed. I did not do anything on my…
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Why post that customer support would help with a fix when they clearly don't know what they are doing? I got in contact with customer support after Mandy told us we could for a fix, and they just said things along the lines of, maybe it's not updated, maybe your wifi is bad, maybe your windows isn't updated. When I told…
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Customer support just told me to make sure windows was updated and make sure the game is updated basically.... ######### is this behavior
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Still getting no help whatsoever from the customer support. Literally just asking if I restarted my router and have my windows updated. The level of incompetency here is unreal. How are you gonna tell us to go to your customer support to fix it and then have your customer support do absolutely nothing to fix it?
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This is not a good look for behavior. I have over 1500 combined hours in dbd, I've been playing off and on since launch. I regret buying my dlc and making my progress through game pass. Literally just give us the chance to transfer one time to steam, or put more love and care into your game. Two bad chapters in a row, and…
