Why devs keep saying "get better" when their game is unbalanced?

any post like this, which blatantly attacks the devs is just not constructive. It's childish. Though perhaps the OP is in fact a child.

In any case, the real problem most people fail to understand, I'd say, is that what makes this game fun is primarily the "f***" you moments, and the fright moments. The adrenaline evoked by the rush of being in a dangerous situation (obviously not a real one), followed by the relief and elation of successfully escaping or the jump scare

Thus, fun while playing survivor comes in that last minute gen finish just as the killer swings (hit or miss). The exit open save with DS that makes it so the saved person escapes. The flash light save, the pallet drop save, the locker burst save. Jukes all elicit this as well.

Consequently, this isn't contrary to the KILLER having fun, in fact the killer can still have fun while all these things are happening to him, as long as the results of these things isn't absolute salvation for the survivors(most of the time anyways). A flashlight save with a hook followed within 15 secs becuase you downed the flashlighter, or because you caught up with the saved guy again, etc etc.

What really isn't fun for anyone is sub 6 min games, where 1 or 2 chases occur and everyone escapes.

OR

Everyone dies because the killer camps, and everyone just throws themselves at him.

For the most part survivors don't mind dieing, and killers don't mind people escaping, as long as they have fun.

As it stands in the low ranks its not fun because the killer appears OP, mostly because the survivors are so bad. In the mid ranks its a mixed bag. And at high ranks survivors are "OP" in many scenarios because the can pull off so many of the risky saves and the result is absolute salvation due to the duration of the games.

Players of this game think they know what they want and what makes the game fun, most of them don't.