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How to fix this?

valkier121
valkier121 Member Posts: 5
in Ask the Community

So, several times in a row, I get half way thru a match then my game kicks me out and says "rank update error".

Has anyone else experienced this? And if so, how could I fix it.

Answers

  • FireHazard
    FireHazard Member Posts: 7,314
    edited January 2020

    @valkier121

    Your best option is to go to the support team about this and follow their instructions on how to fix it, they'll give you the best answer to this issue since they constantly get support tickets about issues like this.

    Here's the support link: https://support.deadbydaylight.com/hc/en-us

    File it as a bug or other, than follow the instructions once they come up on what to fill in on the ticket.

    and update to this issue

    It's a known issue at the moment that BHVR is aware of, this was said just now in the 3.5.0 Dev Stream, so this issue is known and please go to the support team about it to see if they have anymore information on it.

    Post edited by FireHazard on