The merch store is a scam!!!!
I've tried to reach the dead by daylight merch store which is based in Canada. it has been over four weeks since I've ordered my shirt and the purchased didn't go through until a week after my online order. I never got a receipt or an email verifying my order and whenever I've tried to contact them I have never gotten a reply back from several contact forms I've submitted. I just got through finding their number through vigorous searches online and the number that is listed is not even there's but directs you to a website called controller chaos. The man on the phone had told me that they had contacted them and try to get them to correct that but apparently they do not care about their customers and he told me that their number is hidden away online somewhere and good luck. Is this a way to run a business? I don't think so, don't think I will be giving them any more financial support.
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the prices they charge are scams an over priced but the actual store isnt provided you visited the right store and not a fake one, many people in your other post did say the delivery is long. its also very unlikely that a company that produces games would set up scams due to the easy nature of suing them for big bucks. be patient, go through the proper procedures, get your bank statement and proof of purchase even if its just the money leaving your bank and wait
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