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Kicked from Server and Locked out of Matchmaking

PinkroseKLK
PinkroseKLK Member Posts: 3
in Bug Reporting

So I just got into a game with a friend and everything was going fine, and then it seemed like the Killer DC'd - only apparently so did I. I took a screenshot of this and the error message:

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As you can see in this screenshot, it shows that the Killer DC'd (they didn't).

asdfjkasdf.png


I DON'T CHEAT! And I don't DC either. And two days ago I was able to pay just fine so this has to be a bug. Also, my friend I was playing with was still in the game with the Killer and other two survivors and said that it still appeared as though I was in the game. I really don't want to have a DC-ing/Matchmaking Lock on my account because I don't do any of that and it seems unfair. I verified the integrity of my files after the match but am afraid to play another and get more matchmaking locks.

0
0 votes

Not a bug · Last Updated

This error appears when your account fails to validate with Easy Anti-Cheat. You could try the steps listed here to troubleshoot it: https://forum.deadbydaylight.com/en/kb/articles/157-eac-error-codes#eac-error-code-4 If you continue to have this issue, please contact support: https://support.deadbydaylight.com/hc/en-us Disconnection penalties will apply regardless of why you left the match. This is to ensure that nobody can abuse the system to avoid getting a penalty.

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