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PS4 loses network connection

Davyano
Davyano Member Posts: 1
edited April 2020 in Bug Reporting

Summary:

Various network errors in DBD cause my PS4 to lose connectivity for up to 30 minutes.

Description: 

When encountering almost any network error the PS4 loses connectivity for five to thirty minutes, e.g. rank update error, connection to party lost, a network connection is required, and so on.

Any troubleshooting taken has no effect, whether it is restarting the PS4, restarting the router, shutting down the PS4, etc. After waiting network tests will eventually work. This only occurs in Dead by Daylight, other online games don't cause this issue.

I can successfully ping the PS4 from the router when this is happening and other devices on my LAN do not lose connectivity. Network tests will sometimes get as far as PSN Sign-In before failing, otherwise it will fail on Internet Connection.

Steps to Reproduce: 

  1. Encounter a network error
  2. PS4 loses connection
  3. Test network connection, fails
  4. Wait 5-30 minutes
  5. Test network connection, succeeds

Occurs on:

PS4

Network setup:

PS4 CUH-12XXB directly connected to GT784WN router via DHP-309AV Powerline ethernet adapter; PS4 is assigned to the DMZ and set up with a static IP address reserved on the router.

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Comments

  • Ricardo170373
    Ricardo170373 Member Posts: 832

    Yeah, i cant play since April 01, because i have these same problems. i try open the game and i have DC from host problems or rank update error, or network connection required. i tried everthing, change NAT for NAT 1, i gave more speed, evertything, and i cant play because everytime i have these problems. Never had them. On PS4