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Rank reset bugged out

I just logged in to dead by daylight and I noticed rank reset happened but it didn’t actually reset my rank I’m still red rank right now. Anyone else have this issue?

Comments

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,409

    Try to restart the game, last month some people had the same issue but it was a visual error and once they logged out and back in again, the rank reset happened for them.

  • Salty_Huntress
    Salty_Huntress Member Posts: 151

    @MandyTalk Yup that solved it thank you!

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,409

    glad it worked for you, enjoy your games!

  • Akhaten
    Akhaten Member Posts: 125

    @MandyTalk do you know if there is a bug with rank reset that if i didn't log in more than 2 months (so 2 rank resets happened) i get a reset for only one month. I didn't play since January and when i logged in yesterday i was prompted with the reset screen but it took me down only one rank. (8->9 survivor and 12->13 killer).

  • Salty_Huntress
    Salty_Huntress Member Posts: 151

    @Akhaten Thats normal rank reset will now take you back one full rank color. Say your rank 4 (red) it will reset you to rank 5 (purple) same applies to all ranks

  • Akhaten
    Akhaten Member Posts: 125

    @Salty_Huntress i know but i was away for a few months. Shouldn't it take me down one color group for each rank reset that occurred? leaving me to grey/yellow ranks down from green/purple? or from now on even if i leave the game for a year it will still take me down only one color group?

  • Salty_Huntress
    Salty_Huntress Member Posts: 151
    edited April 2020

    @Akhaten That’s strange it should take you down one rank color per month but I believe ranks are buggy right now as last reset I was reset twice instead of once perhaps you just got the opposite.