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Getting charged purchases i didn't make.

NateyBoi
NateyBoi Member Posts: 315

so, i was playing dbd when i got a notification on my phone saying i purchased something, but I didn't then i kept getting notices of purchases saying that I bought more stuff. What might be happening.

Comments

  • Peanits
    Peanits Dev Posts: 7,555
    edited May 2020

    DBD doesn't make any purchases automatically (there's no recurring payments, i.e. a subscription). You shouldn't be getting charged for anything unless you're actively buying something.

    If the purchases are being made on one of your accounts, change your password immediately. Someone probably has it and is buying things with your stored payment method.

    If they're not being made on your account, call your bank/credit card company and report it ASAP. There's a good chance your card was skimmed/stolen. They'll block any further transactions, you can get the ones you didn't make rolled back, and they'll get you a new card.

  • NateyBoi
    NateyBoi Member Posts: 315

    Thank you. One thing tho, I don’t have an account on DBD with a password and everything. I have my ps4 account connected through it so... idk.

  • Peanits
    Peanits Dev Posts: 7,555

    You don't have to worry about a DBD account, they don't exist. It's just bound to you PSN account, so if anyone managed to get into your PSN account, they'd be able to make purchases. (Sorry, I probably should have been clearer.)

  • Ihatelife
    Ihatelife Member Posts: 5,069

    Gamebreaking bugs, broken matchmaking, terrible AA....

    BHVR: πŸ˜‘

    PURCHASES...

    BHVR: πŸ˜²πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ€‘πŸ€‘