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Game Crashed

splitbabe
splitbabe Member Posts: 2

Hello, so i was playing a normal match(I’m close to rank 2), at the end i escaped and then my game crashed. After i restarted it, my game showed that now i’m rank 7 + i Lost my item. I think they did a pretty good job so far.

please help

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Answers

  • Fibijean
    Fibijean Member Posts: 8,342

    Rank reset was today, so if your rank changed that much it was probably because that was the first time you've restarted the game since the reset hit.

    As for the item, you shouldn't be losing items if you escaped and reached the tally screen before the game crashed. It's not possible to reimburse the item or anything like that, so all I can suggest is that you report it as a bug here on the forums: https://forum.deadbydaylight.com/en/categories/bugs

  • splitbabe
    splitbabe Member Posts: 2

    Nooo it’s not the rank reset. I didn’t played dbd for a month and then yesterday was my first game, i have got the notification that my rank was reseted (from 1 to 4) but then after my game crashed, it reseted twice. And i can remebered i escaped and technically won. I have ps4 and when my game crash is only dbd.

    Btw thanks for the link for the forum. I think i’m gonna report it.

  • Fibijean
    Fibijean Member Posts: 8,342
    edited May 2020

    That's probably a good idea. I would report both the item loss and the rank reset issue, but make a separate thread for each one. Also, use the search function to check if anyone else has already reported the same bug, so as to avoid making a duplicate thread. If you find that someone else has reported it, you can just upvote their thread and if you want to, add a comment describing your experience.