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Matchmaking Time Bans for Game Crash??

DrDeepwound
DrDeepwound Member Posts: 2,557
in Bug Reporting

Last night my game crashed, I got some "Game Security Detection Violation" or some error code such as that I did not "disconnect" as accused, and got a 5 minute ban.

While I understand this was a simple 5 minute ban, I did not DC and if this timer increases when you have experienced a game crash this is a flaw in the design if innocent players are experiencing actual time bans from playing the game. I actually closed the game and went do something else.

You should not treat innocent people as if they did something wrong. Please look into this, we should not be banned from the game because of a game crash, that is ridiculous.

banned.jpg

wrong when it was your game that crashed.

0
0 votes

Not a bug · Last Updated

Comments

  • DrDeepwound
    DrDeepwound Member Posts: 2,557

    PS I did the steam "verify integrity of files" and the only "RGB" lighting I have on my PC is my Razer keyboard, so if the excuse is "it is caused by RGB lighting" that is terrible, banning people because of keyboard lights?

  • DrDeepwound
    DrDeepwound Member Posts: 2,557

    I have logs but not sure exactly where in the logs it happened....


    [2020.05.24-23.41.08:424][282]OnlinePresence: [PlatformMatchmaking (6)::PresenceBase::UpdateCurrentStateToFinalState] 6->0: Shut Down

    [2020.05.24-23.41.08:424][282]LogDBDEasyAntiCheat: DestroySession

    [2020.05.24-23.41.08:424][282]LogDBDEasyAntiCheat: client destroyed

    [2020.05.24-23.41.08:424][282]LogDBDEasyAntiCheat: Client Auth is destroyed

    [2020.05.24-23.41.09:158][282]LogSlate: Slate User Destroyed. User Index 0, Is Virtual User: 0

    [2020.05.24-23.41.09:158][282]LogSlate: Slate User Destroyed. User Index 1, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 2, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 3, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 4, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 5, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 6, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 7, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 8, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 9, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 10, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 11, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 12, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 13, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 14, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogSlate: Slate User Destroyed. User Index 15, Is Virtual User: 0

    [2020.05.24-23.41.09:159][282]LogExit: Preparing to exit.

    [2020.05.24-23.41.09:159][282]LogMoviePlayer: Shutting down movie player

    [2020.05.24-23.41.09:163][282]LogDBDGeneral: UDBDHud::BeginDestroy happening now

    [2020.05.24-23.41.09:164][282]LogUObjectBase: Warning: NULL object

    [2020.05.24-23.41.09:165][282]LogUObjectBase: Warning: NULL object

    [2020.05.24-23.41.09:166][282]LogUObjectBase: Warning: NULL object

    [2020.05.24-23.41.09:166][282]LogDBDGeneral: UDBDHud::BeginDestroy happening now

    [2020.05.24-23.41.09:205][282]LogExit: Game engine shut down

    [2020.05.24-23.41.09:343][282]LogExit: Object subsystem successfully closed.

    [2020.05.24-23.41.09:379][282]LogD3D11RHI: Shutdown