Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.

Postlobby bug. (Forced to ALT+F4 constantly)

MrJericho
MrJericho Member Posts: 5
edited May 2020 in Bug Reporting

Can't leave game after game has ended.


For the past year +- a few months I've had an issue that doesn't allow me to quit lobbies after a round has ended.


After clicking "Continue" or any other button in the postlobby, then the background simply goes black and I can't do anything but ALT+F4 the game and restart.


Now I've started getting quite tired of restarting after every single match. And have begun to believe this "bug" is tied to my account.


Things I have tried to fix the issue:


- Reinstalled the game.

- Verified the game.

- Installed the game on several drives (SSD's and a few different HDD's)

- Reinstalled all of Steam.

- Reinstalled my OS, several times.

- Tried installing my OS on a seperate drive.

- Tried installing game on a drive that has nothing but DBD on it.

- Tried several different GPU's (GTX660, 770, 970, 1080)


Issue happens especially If any action is performed just as the game fades into the postlobby.


Example:


- Placing a Snare as Freddy.

- Blinking with Nurse.

- Closing the Hatch.

- Downing a survivor jumping into the Hatch.

- Or otherwise hit someone as the round ends.


etc etc.


I am getting desperate for solutions, as this seems to be a problem that wont go away, and only happens to me. I've not been able to find any other people or threads with this issue at all.


Any suggestions, anything whatsoever would be appreciated.


TL;DR - When a game ends, I can't leave the lobby. See video.

ADDITIONAL INFORMATION

  • Doesn't matter what 'Killer' I play.
  • Doesn't matter what 'Survivor' I play, I still get the same bug.
  • I've uploaded both the logs as I am in postlobby and after I alt+f4 the game.
  • https://streamable.com/ty2r5u Video link to show what happens in-game.
3
3 votes

Acknowledged · Last Updated

Comments

  • Kotentopf
    Kotentopf Member Posts: 276
    edited June 2020

    Dude i had this bug so often the last week. It's super annoying and i can not see a god damn pattern so i could avoid it. It happens on every button randomly - even on spectate.


    Edit: Since today i'm getting this after EVERY match

    Edit 2: Every. Match. <Screenshot added>


    Post edited by Kotentopf on
  • MrJericho
    MrJericho Member Posts: 5

    Nice to finally see someone else having this bug, despite it being annoying. No longer alone in this manner.

  • Kamikazi
    Kamikazi Member Posts: 144

    If its tied to your account, perhaps contacting customer service and they could fix the problem?

  • Kotentopf
    Kotentopf Member Posts: 276

    Since i made all Archive Challenges i don't face that problem anymore. Maybe its related to the challenges?

  • MrJericho
    MrJericho Member Posts: 5

    Idk where you do that anymore. They change their contact stuff constantly.


    I still got challenges left, but yesterday I only had the issue 1/15 games. It's so random.

  • Kotentopf
    Kotentopf Member Posts: 276

    Yeah i had that problem today again multiple times. Played around 20 matches and had it 6 times

  • Kotentopf
    Kotentopf Member Posts: 276
    edited June 2020

    5 Games today and 5 games where i was not able to leave the god damn post game screen.


    EDIT: 6 Games. 6 times Alt+F4 Its jsut brutally annoying. It's the Steam version btw

    Post edited by Kotentopf on
  • Kotentopf
    Kotentopf Member Posts: 276

    Here is a Logfile for you


  • Kotentopf
    Kotentopf Member Posts: 276

    7 Games, 7 Alt + F4

    Here is another log file


  • Kotentopf
    Kotentopf Member Posts: 276
    edited June 2020

    I assume the pattern is: In Postlobby press Alt + Tab to focus another window (multi monitor) and trigger the bug


    EDIT: it's not

    Post edited by Kotentopf on
  • Kotentopf
    Kotentopf Member Posts: 276

    Had some more rounds and i can now say that im 95% sure, its triggered when you open a steam profile from post-screen

  • Kotentopf
    Kotentopf Member Posts: 276

    The Bug is back.

  • Kotentopf
    Kotentopf Member Posts: 276


    Getting tired of this #########. Happens way too often. This was the first game of the day. I just hate it. Why is it happening, here is no consistency and nothing.

    It's jsut frustating.

    When is the next 15$/€ Skin comming by the way, cause i need to throw money on a bugged game not in early access.....

  • Kotentopf
    Kotentopf Member Posts: 276

    Time to spam logs again, everytime it happens.


  • Kotentopf
    Kotentopf Member Posts: 276

    Here another one

  • Kotentopf
    Kotentopf Member Posts: 276
  • Kotentopf
    Kotentopf Member Posts: 276

    This time the log file is too big, cause it worked for about 7 games without a problem. And you started to encrypt it, so i can not short it..

  • Kotentopf
    Kotentopf Member Posts: 276

    Justa reminder: Every Log is a new isntance i had to close with F4 cause it is impossible to leave the lobby

  • Kotentopf
    Kotentopf Member Posts: 276

    again only one game

  • Kotentopf
    Kotentopf Member Posts: 276

    Getting real tired of this #########.


  • Kotentopf
    Kotentopf Member Posts: 276

    Pretty sure this will never getting fixxed


  • Kamikazi
    Kamikazi Member Posts: 144

    You stated it may have something to do with challenges, and I noticed in your video that you had 3 completed Dailies that were unclaimed. Would you consistently claim your dailies to determine if the user interface is breaking due to unclaimed Dailies?

    A side note, I have not ever had this bug, but have played since August 2019 (, when the Stranger Things DLC came out). I have looked at steam profiles in the end game lobby this year (2020) when I realized I could do that. I have closed hatches at the last second, hit survivors before they ran out the exit gate, hit survivors right before they took hatch, laid traps as Freddy as game went to end lobby, etc. Anything to gain blood points for every last second of the round.

    I am not a dev on dbd, but some information which may help them determine your issue could be your specific version of Operating System; if you each had two monitors; CPU being Intel or AMD (Intel has helper code); any other occurrence which might seem normal but should be specified. I saw recently they had fixed an issue with Windows 7.

    But if it does turn out to be an error within your account, it may have been from a hacker altering your settings within the game as it is running. When I used to play Diablo1 in 1999, there was a hack tool which allowed altering other player's stats within the game while it was running. These changes were permanent in Diablo1. At the match end and before the end game lobby opening, I would imagine that the game sends a save request of the updated pts to the master server, as it did in Diablo1. But perhaps it should instead send a request that the master server should update its own stats for each player, to deter any shoddy actions preformed by nefarious entities/glitches. (Hackers should not hack in a multiplayer game, ever!) Again, I am not stating anyone in this forum hacked, but I am stating that it is within the realm of possibilities that someone unintentionally corrupted your account. And that would take a developer/tester which was incredibly knowledgeable of the account data structure to comb over every faucet and data character of your DBD player account. Which probably means only 2-3 people are smart enough to investigate your bug/issue.

    On the other hand, they probably have a tool that will load up your account details, and it might even have a save function which would take the corrupted portion out due to not being a corrupted tool.

  • Kotentopf
    Kotentopf Member Posts: 276


    I have a now a whole new PC, whole new monitor, running this game in window mdoe cause they of course do not support anything else then 16:9 ratio. It's still happening, and its not rare at all.

    Here you have my new hardware specs but its nto an hardware problem.

    • Ryzen 3700X
    • RTX 3090
    • 32GB RAM 3600 MHz CL16
    • ASUS B550-I Mainboard
    • PCIe4 NVM SSD by Corsair
    • Monitor: LG 38GL950G-B 95
    • Always up2date Windows 10 Pro

    Running Asus Armoury Crate

    Other stuff is irreelvant

    Unlocked 144 FPS in Engine.ini - also had this on my old PC

    No i will not claim the rewards cause i save them for the next DLC always.

    No my account is not corrupted or something like that.


    Im just a single person, the OP does not reprot it anymore. They won't do investigate it at all, does nto matter that i play this game since 2016 and bought every dlc and spend about 150€ in total of auric cells. I'm done with this, when i have this bug i quit and dont start it again. I play a few rounds of PUBG. If i dotn get my archvies full then i wont spend money to unlock the missign stuff. Supportwise this game is not loved.