Mobile charm

Springey
Springey Member Posts: 286
in Feedback and Suggestions

I just saw you were giving away the 4 exclusive cosmetics to everyone. So my question is, why not do that same for the newest New Year ones and the mobile charm?

I'm a long-term player and couldn't log-in into DbD while the mobile charm was given out.. really sad to have that beautiful charm missing since I also did pre-register..

Comments

  • Milo
    Milo Member Posts: 7,383

    Because this: To put it simply: there is no way for us to verify who earned these items legitimately, as they weren't stored in the same way we currently store items. Since then, we have reworked our storage system and item tracking and made sure that if a similar issue occurs, we should be able to easily restore items.