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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

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Blue Screen of Death Back

slipttees
slipttees Member Posts: 846
in Bug Reporting

game crash and


B21D5E51-4816-44EF-99EE-F409B464449E.jpeg


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  • sandrajmcgray
    sandrajmcgray Member Posts: 3

    BSODs or Blue Screen of Death error generally occurs when Windows encounter a ‘STOP error’ due to corrupt hardware drivers and faulty update components. This critical error leads Windows to crash and stop working. 

    You can use blue screen trouble shooter:

    1.      In Windows 10, go to ‘Settings>Updates & Security>Troubleshoot’

    2.      Click ‘Blue Screen’ and then click ‘Run the troubleshooter’

    3.      The trouble shooter will identify the issue and will help you fix the issue or provide you with further steps

    4.      Once fixed, restart the system and then use your system for a while to check if the BSOD screen issue is gone.

    Sometimes when hard drive makes a problem then also BSOD error also occur. You can check the hard drive health using S.M.A.R.T disk monitoring system. Or you can download the free trial version of Stellar data Recovery Professional. It has inbuilt utility called disk utility which shows the hard drive health. After that can take the appropriate decisions

  • slipttees
    slipttees Member Posts: 846

    PS4!